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Competent in Russian
business
Transparent about
business expectations
Open, do not try to
hide something, Open
talk
Clear processes,
mutual duties and
budgets, Common
goals, Decision makers
are known,
Everything is clear and
understandable
Keeping of promises,
If brokes promises
explains why
Keeps on track with
contract and
payments
Do not disapper
abroad, Committed
into own business
Meet my business
expectations
Mutual
trustworthiness
Secure feeling that he
behaves as well as me
Friendly atmosphere
Friendship
Building a relationship
before business
“I need to feel his real interest and understanding of the other party or
the end-client in the market, because the real need of the end-client on
different markets can be different. The end-client in the Russia can expect
the different things from the same service or the same product than the
end-client in Finland or end-client in Germany, or in America.”
“Russian people they are more open, and if Russian people see, for
example, a person is try to hide something, maybe not by on purpose, just
try to hide something, then it will be difficult to build trustable business.”
“I mean really openly say about these, and that and that.”
“For me it’s so that the main basis of the mutual trust is transparency in
our process, starting with common goals, setting the goals, continuing
with the organizational processes, who is responsible for what, and what
are our mutual duties, and ending with a financial flows, if everything is
clear, understandable in the same way, so it’s fine for me.”
“I mean they are responsible and usually if they promised something they
are following their promises.”
“They have to keep their promises.”
“After seeing how the partner works, that if he agrees to do something,
then he also fulfills what is promised, and if not, then at least to explain
why he could.”
“For sure they need to follow all these contract things, for sure, this is just
beyond the discussion. Everybody, every business partner to be a trustful
partner should be, I think, keep on track with contract, with payments and
whatever. ”
“Yes, in my view, a well-functioning Finnish relationship is perhaps, the
most trustworthy, because nobody leaves Finland. A well-functioning
Russian, if he just wants to goThailand or to Goa or somewhere else, he
can just pack up and leave.”
“…because I know that this company will not spoil me, it will be a reliable
partner. But this reliable partner will not miss my business expectations.”
“In my view, we can only talk about the reliability of the partnerships…
because the reliability of the just only one party is has no value.”
“And as time go by it will create a feeling that you can continue to take
care of some things that are very important and can be sure that he will
work just as well as yourself.”
“And of course what is really different, when you doing business with a
Russian, Russian people, as I said, the culture is different, and the Russian
people they are really to spend more time together with you in, let’s say,
friendly atmosphere, not only the business. ”
“Normally people say that Russians always try to build the friendship, sure
friendship is important here.”
“I mean we did the business without money. And this is important and
the, what I’m trying to explain, you have to build a relationship, you have
to build the trust even without money.”
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