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326 Stephen B. Peterson<br />

fail or underperform because the associated risks can be managed better<br />

(Heidenhof <strong>and</strong> others 2002: 13).According to the Organisation for Economic<br />

Co-operation <strong>and</strong> Development (OECD),<br />

<strong>Public</strong> sector budgeting systems can encourage the funding of large <strong>and</strong> highly<br />

visible IT projects [that] often fail. A radical approach, increasingly adopted in<br />

the private sector, is to avoid large projects altogether, opting for small projects<br />

instead. One expert has called this change a shift from “whales to dolphins.”<br />

Adopting dolphins does not mean breaking big projects into small modules.<br />

Rather, it involves a shift to a different way of working <strong>and</strong> thinking, with total<br />

project time frames of no more than six months, technical simplicity, modest<br />

ambitions for business change, <strong>and</strong> teamwork driven by business goals.<br />

(OECD 2001: 2)<br />

Process change does not require whales. Dolphins will do. 5<br />

The vision of an OTS IFMIS is appealing to many. It seems, all at the<br />

same time, to install international st<strong>and</strong>ards, instill discipline, improve<br />

efficiency, <strong>and</strong> strengthen control by connecting all the financial subsystems.<br />

The menu of features offered is attractive <strong>and</strong> seems to provide a one-stop<br />

shop for public financial sector reform. Indeed, it is not an exaggeration to<br />

say that, in the minds of many authorities, an IFMIS raises the bar of financial<br />

management <strong>and</strong> lifts it out of the reach of corruption. The apparent<br />

virtues of OTS IFMISs in aid-dependent countries are very attractive to<br />

donors <strong>and</strong> creditors concerned with fiduciary risk, as well as governments,<br />

that wish to fulfill conditions to gain access to foreign aid resources. The<br />

adoption of an OTS IFMIS is viewed as international best practice 6 <strong>and</strong><br />

seems to have become a tangible indicator of a government’s commitment<br />

to reform.<br />

In his comparative study of information systems in developing countries,<br />

Richard Heeks (2002) found that systems with “design divisibility”that<br />

feature modularity <strong>and</strong> are incremental promoted “improvisation”: that is,<br />

they fit information system design (imported from developed countries) to<br />

local conditions rather than change local conditions to fit system design.<br />

Improvisation approaches were more successful than st<strong>and</strong>ardized<br />

approaches that were rigidly integrated: 7<br />

The design divisibility meant staff could learn from early, relatively small<br />

failures, <strong>and</strong> could address subsequent improvisations of both design <strong>and</strong><br />

actuality [local context] to manageable project components. They were not<br />

overwhelmed as they would have been by a single, whole system design. Design<br />

divisibility is therefore a frequently cited prophylactic against failure that should<br />

be adopted more widely. However, many donor-funded IS [information

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