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Public Sector Governance and Accountability Series: Budgeting and ...

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Automating <strong>Public</strong> Financial Management in Developing Countries 337<br />

financial systems up to date, are costly because they involve additional<br />

customization <strong>and</strong> training. Often overlooked is the annual cost of maintaining<br />

a system, which as a rule of thumb is 15 to 25 percent of the application<br />

development cost.<br />

To be sustainable, the recurrent costs of government operations should<br />

not be funded by volatile foreign aid; yet these considerable <strong>and</strong> critical costs<br />

are either overlooked or assumed to be funded by continuing concessionary<br />

assistance. The systems are risky not just because they are complex or because<br />

governments lack the staff to operate them, but also because governments<br />

strapped for funds cannot afford the recurrent costs to support them.<br />

In general, sophisticated OTS IFMISs also do not meet the necessary<br />

conditions of effective information system development from the st<strong>and</strong>point<br />

of the user—governments in developing countries (although they<br />

would appear to meet the necessary conditions of most foreign aid agencies,<br />

given how strongly they recommend IFMISs). The necessary conditions are<br />

trust, need, help, <strong>and</strong> urgency (Peterson 1998a). It takes time for governments<br />

to trust the contractors <strong>and</strong> to entrust them with their financial<br />

systems. Except for external conditionalities <strong>and</strong> the availability of concessionary<br />

funding, the need for a new financial system is often not clear to government,<br />

nor do governments always see how the IFMIS solution helps<br />

(especially when compared with their legacy systems). Governments in<br />

developing countries often do not underst<strong>and</strong> IT or manage it effectively.<br />

Finally, unlike firms in a market economy that embrace IT to obtain a competitive<br />

edge, no urgency exists for the public sector to reform (except to<br />

meet foreign aid conditionalities <strong>and</strong> use concessionary finance).<br />

The Ethiopian Financial Reform: A Case Study<br />

The Decentralization Support Activity (DSA) Project, which is implemented<br />

by the John F. Kennedy School of Government, Harvard University, was contracted<br />

to implement the budget, accounts, <strong>and</strong> expenditure planning<br />

reforms under the government of Ethiopia’s Civil Service Reform Program.<br />

The project began in January 1997 <strong>and</strong> is scheduled to end November 2007.<br />

This case study is about the experience of the DSA Project in implementing<br />

these reforms. 22<br />

The Strategy of Ethiopia’s Procedural Reform<br />

The budget, accounts, <strong>and</strong> disbursement reforms in Ethiopia were a challenge<br />

because of the size of the country <strong>and</strong> its remoteness, poor infrastructure,

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