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Founders at Work.pdf

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158 <strong>Founders</strong> <strong>at</strong> <strong>Work</strong><br />

Livingston: Was there anything about your technology th<strong>at</strong> people misunderstood?<br />

van Hoff: We spent a lot of time talking about subscription-based software distribution<br />

and th<strong>at</strong> took a long time for people to get. In hindsight, we were<br />

probably a little early with th<strong>at</strong>. Now it’s a very well-understood thing. The<br />

Microsoft oper<strong>at</strong>ing system upd<strong>at</strong>es autom<strong>at</strong>ically. Upd<strong>at</strong>es to virus programs<br />

come over autom<strong>at</strong>ically. In the beginning, a lot of people we talked to said, “It’s<br />

too early. Do I really want to do this?”<br />

But we had a couple of really big successes—Morgan Stanley and Bear<br />

Stearns. These companies th<strong>at</strong> had thousands of traders all over the world<br />

really needed to use the same software or it wouldn’t work. They needed to roll<br />

this out <strong>at</strong> 100,000 endpoints and needed to get a report and warn people th<strong>at</strong><br />

didn’t get upd<strong>at</strong>es. And we did th<strong>at</strong> very, very well. Over time, Marimba went<br />

from a consumer software distribution/push technology company to an enterprise<br />

software distribution company—which is a lot more boring than in the<br />

early days, but there was a lot more money to be made in th<strong>at</strong> market.<br />

Livingston: Wh<strong>at</strong> would you tell someone who wanted to start their own<br />

company?<br />

van Hoff: If you have the energy to do it, then you should try it yourself. But<br />

you do need to have the ability to form a team around you with good people.<br />

Talent <strong>at</strong>tracts talent.<br />

A lot of people get stuck on the idea. They all want to invent something and<br />

go execute on it. I think th<strong>at</strong>’s a fallacy. You have to have an unfair advantage in<br />

th<strong>at</strong> you have to be good <strong>at</strong> something, or you have to have a direction th<strong>at</strong><br />

you’re interested in or a market th<strong>at</strong> you see an opportunity in—but you<br />

shouldn’t get stuck too much on the details, because you can’t foresee your<br />

future anyway. Because you’ll go through so many changes, I don’t think it pays<br />

off to overanalyze the first business plan, for example. The first business plan is<br />

there to make sure you can use Microsoft Word.<br />

Eventually, you need to go to VCs and <strong>at</strong>tract money, and <strong>at</strong> th<strong>at</strong> point you<br />

need to be able to put your plan in writing and sell it. Th<strong>at</strong>’s something you<br />

need to practice a lot. Start with your friends and your parents and eventually<br />

go to VCs. If you get good reactions, then keep doing it. If you get bad reactions,<br />

then stop immedi<strong>at</strong>ely, because it’s a really bad idea to sell a bad plan. You<br />

can screw up once, but it’s hard to screw up multiple times, because the VCs<br />

won’t give you the time if you come up with a few bad plans.<br />

Another good idea is to join a startup th<strong>at</strong> already has funding. Th<strong>at</strong> way you<br />

can experience the startup <strong>at</strong>mosphere and all the pros and cons without really<br />

taking all the risk yourself. Because doing a startup does mean th<strong>at</strong> you have to<br />

give up your job and your income and take the plunge. Th<strong>at</strong>’s wh<strong>at</strong> holds a lot of<br />

people back.<br />

I’m lucky I really don’t need to work anymore. If I do a startup, whether it<br />

succeeds or fails is somewh<strong>at</strong> irrelevant—I do it because it’s fun. I’d like to succeed.<br />

When it comes to taking a salary, <strong>at</strong> Strangeberry we worked for several<br />

years without taking a salary because we had fun doing wh<strong>at</strong> we were doing.

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