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Founders at Work.pdf

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230 <strong>Founders</strong> <strong>at</strong> <strong>Work</strong><br />

The other problem was th<strong>at</strong> it didn’t work without Loaf. So th<strong>at</strong> didn’t do<br />

very well, but we got press for it. It was sufficiently innov<strong>at</strong>ive. Maybe I’ll<br />

return to th<strong>at</strong> idea someday.<br />

Livingston: So press helped you get the word out about your projects?<br />

Schachter: I was in USA Today in the l<strong>at</strong>e ’90s for Memepool, so it was always<br />

from there I got a gre<strong>at</strong> deal of press and sort of had early training. My f<strong>at</strong>her<br />

was the consumer advoc<strong>at</strong>e for the Long Island Railroad and was in the newspaper<br />

all the time, so I got training sort of th<strong>at</strong> way. When this stuff started happening,<br />

I knew th<strong>at</strong> you have x messages and when you talk to the press, any<br />

question they ask is answered with one of the messages.<br />

I understand talking to the press as an essential part of marketing. At the<br />

same time, I understand th<strong>at</strong> the consumers are the best marketers. If they love<br />

your product and you give them the tools to market it, they will.<br />

Livingston: Wh<strong>at</strong> do you think about technical founders versus businesspeople<br />

founders?<br />

Schachter: I have never had a gre<strong>at</strong> deal of trust for people who don’t execute<br />

on core ideas. I understand the value of needing someone to deal with th<strong>at</strong> kind<br />

of stuff—someone’s got to do the VC pitch and there’s got to be a CFO, etc. But<br />

the guy who says, “I have a gre<strong>at</strong> idea and I’m looking for other people to implement<br />

it,” I’m wary of—frequently because I think the process of idea-making<br />

relies on executing and failing or succeeding <strong>at</strong> the ideas, so th<strong>at</strong> you can actually<br />

become better <strong>at</strong> coming up with ideas. It’s something you can learn. It’s a<br />

skill, like weightlifting. Th<strong>at</strong> failed; th<strong>at</strong> worked; continue. You begin to learn<br />

how to make ideas. So if you are someone who can’t execute and all you can do<br />

is come up with ideas, how do you know if they are any good? You don’t really<br />

know if it’s a good idea until you’ve executed it. You need to understand the cost<br />

of execution and so on.<br />

Also, where I worked <strong>at</strong> Morgan, they were not hyper-trustful of MBAs. All<br />

my coworkers were PhDs in computer science, m<strong>at</strong>hem<strong>at</strong>ics, or physics.<br />

Livingston: New York City doesn’t seem to be a place where too many startups<br />

flourish.<br />

Schachter: There’s a gre<strong>at</strong> deal of technology going on in New York City. In<br />

financial places, there is lots of high-end, high-speed transactional technology.<br />

There are a lot of good problems in finance. The technical problems faced<br />

there are hard. One issue is th<strong>at</strong> there is a lot of money to be made there and<br />

the companies th<strong>at</strong> are doing th<strong>at</strong> pay. Some of the big brokerages pay a lot of<br />

money annually for their technology.<br />

Livingston: Why aren’t there more good hackers living in New York City then?<br />

Schachter: There are. They work <strong>at</strong> banks and stuff and have side projects.<br />

Livingston: So the smart hackers . . .<br />

Schachter: They’re around. They just know when to be quiet and when not<br />

to be.

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