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Founders at Work.pdf

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James Currier 389<br />

results. It was just obvious to me th<strong>at</strong> you could build a huge media company on<br />

the back of this thing. So I was rel<strong>at</strong>ively paranoid about th<strong>at</strong> and only talked to<br />

people th<strong>at</strong> I trusted.<br />

But wh<strong>at</strong> I got back was, “I don’t understand wh<strong>at</strong> the heck you’re talking<br />

about.” All the people th<strong>at</strong> I had been talking with about digital media, selfhelp,<br />

and psychology with, they still didn’t understand wh<strong>at</strong> the hell I was trying<br />

to do. I couldn’t find the words to describe the vision.<br />

Livingston: Why did they not get it? Wh<strong>at</strong> did they misunderstand?<br />

Currier: I think there are very few people who have a capacity to see the<br />

future. So it can be difficult when you are talking about something where<br />

nothing about it exists yet.<br />

At the time, everyone was caught up in the success of Broadcast.com,<br />

iVillage, and Women.com, so they believed in their value. Instead of saying,<br />

“The people who are buying those companies are stupid,” they were saying,<br />

“Those guys must know something I don’t know.”<br />

Since most humans have a much easier time understanding wh<strong>at</strong> is, if you<br />

suggest th<strong>at</strong> wh<strong>at</strong> they see is wrong, it’s very disconcerting and they h<strong>at</strong>e it.<br />

Because they are trying to understand their world and predict their future—<br />

th<strong>at</strong>’s the main function of the cerebrum, to find the p<strong>at</strong>terns and predict wh<strong>at</strong><br />

is going to happen next—and insofar as they realize th<strong>at</strong> the future to them is<br />

somewh<strong>at</strong> gray, or even black, it’s scary. So then they go and have another convers<strong>at</strong>ion<br />

and everyone says, “Broadcast.com, oh th<strong>at</strong>’s so cool.” Everyone nods<br />

and smiles and th<strong>at</strong>’s the type of pack animal collective cre<strong>at</strong>ing reality. And<br />

when you go against th<strong>at</strong>, it’s painful.<br />

Livingston: Wh<strong>at</strong> else was challenging?<br />

Currier: Where you are is never enough for the people around you. Because<br />

starting a company is the act of collecting and organizing the human energy th<strong>at</strong><br />

is in the ether. You are trying to take all this m<strong>at</strong>ter th<strong>at</strong>’s around you and shape<br />

it into something th<strong>at</strong> fits with wh<strong>at</strong>’s in your head. And all these people who are<br />

being shaped want to know where you are now and want you to take another<br />

step along the p<strong>at</strong>h so th<strong>at</strong> they can feel more confident. They are always<br />

searching for more confidence points.<br />

For example:<br />

“Wh<strong>at</strong> are you calling it? Give it a name so we can talk about it.”<br />

So you decide on a name—Emode.<br />

“Do you have a business plan?”<br />

So I would give them a one-page business summary.<br />

“No, I want a real business plan.”<br />

So I wrote a business plan.<br />

“Do you have any employees?”<br />

“No, I don’t have any employees. I need to go get some.”<br />

“Do you have any money?”<br />

And you go talk to some angels.<br />

“Do you have an office?”

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