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BSA Flow Software Installation and User's Guide - CSI

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8. Trouble shooting<br />

8.1 <strong>Installation</strong><br />

Please check the readme.txt in the <strong>BSA</strong> <strong>Flow</strong> <strong>Software</strong> folder for the latest<br />

information on corrections <strong>and</strong> new features in the software. Check also the<br />

processor software version in using the Dantec Device configuration from<br />

the control panel editor of Windows.<br />

8.1.1 I get error messages trying to run sample projects<br />

If you get the following message, when you try to run a sample project:<br />

the reason may be that you have not installed all required add-ons. Only the<br />

sample projects included with the main package can run without further addons.<br />

Sample projects included with add-ons require the Advanced Graphics<br />

Add-on to run.<br />

Check the Help - About <strong>BSA</strong> <strong>Flow</strong> <strong>Software</strong> menu to see which Add-ons<br />

<strong>and</strong> options are enabled by your dongle. If the Advanced Graphics Add-on is<br />

not in the list, you can only run sample projects included with the <strong>BSA</strong> <strong>Flow</strong><br />

<strong>Software</strong> main package.<br />

8.2 <strong>BSA</strong> F/P connection cannot be established<br />

8.2.1 Find Dantec processors<br />

The most probable reason is that the IP address of the <strong>BSA</strong> is not recognised<br />

by the PC.<br />

You can attempt to establish connection in several ways:<br />

1. Using the Dantec Device Configuration wizard, see chapter 3<br />

2. Change the <strong>BSA</strong> IP address by the <strong>BSA</strong> configuration selector, see<br />

chapter 3<br />

3. Use the Windows Find function, see section 8.2.1<br />

Open Windows Explorer, select View- Explore bar – Processor Search in the<br />

drop down lists that appear:<br />

<strong>BSA</strong> <strong>Flow</strong> <strong>Software</strong>: Trouble shooting 8-1

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