05.07.2013 Views

BSA Flow Software Installation and User's Guide - CSI

BSA Flow Software Installation and User's Guide - CSI

BSA Flow Software Installation and User's Guide - CSI

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

8.5.1 Information about the software <strong>and</strong> hardware configuration of your<br />

system.<br />

To get this information, open the Help menu <strong>and</strong> select About <strong>BSA</strong> <strong>Flow</strong><br />

<strong>Software</strong>...<br />

About <strong>BSA</strong> <strong>Flow</strong> <strong>Software</strong>... provides information about the version <strong>and</strong><br />

build no. of <strong>BSA</strong> <strong>Flow</strong> software, processor software, the software key, the<br />

dongle serial number, <strong>and</strong> which options are enabled. Dantec requires this<br />

information connection with trouble shooting.<br />

Use the Copy Information button to transfer this information to e.g. an email<br />

message.<br />

Please send a detailed description of your problem including this information<br />

<strong>and</strong> project files to you distributor’s service department.<br />

Figure 8-9 The About dialog with software version. By scrolling down, information<br />

about the dongle, installed <strong>and</strong> enabled add-ons can be found.<br />

8.5.2 Information about exiting projects<br />

It is possible to verify project <strong>and</strong> software compatibility by comparing<br />

software versions. The version of the software used to aquire a project is<br />

saved in the project properties. Refer to chapter 46 Menu Bar.<br />

<strong>BSA</strong> <strong>Flow</strong> <strong>Software</strong>: Trouble shooting 8-13

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!