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CHANGE yOUR SAlES RESUlTS FROm GOOd TO GREAT!!!<br />

While these questions may sound straightforward, this should not be<br />

a five-minute exercise. It is one that should be given serious consideration<br />

and be vetted over several weeks with the whole team and key<br />

customers, if possible. When you have some answers to the fifth question,<br />

put them through the SW/WIIFM filter by imagining your customers<br />

asking the following two questions about your unique marketing/selling<br />

messages:<br />

5a) So what? (SW)<br />

5b) What’s in it for me? (WIIFM)<br />

Keep re-working your answers to question 5 until you get solid messages<br />

that focus on benefits your customers receive from your products and<br />

services, rather than the features that your products and services deliver.<br />

It is vital to your sales success and therefore to your company’s success<br />

to focus your key marketing messages around the customer. With<br />

information readily available online and through social media, all businesses<br />

must establish clear and consistent positioning and messaging in<br />

every form of communication, PR, marketing and sales materials. Getting<br />

this right is an important first step to improving your sales results.<br />

Step 2:<br />

BUild a “gold Medal” teaM<br />

Now that you have solidified your key marketing messages, you need<br />

to ensure you have the right people delivering them to your clients.<br />

There are two pivotal elements to building a strong and effective sales<br />

group for your company. First, leverage the knowledge of a Sales Expert<br />

and second, establish clear accountabilities/deliverables for your<br />

sales people.<br />

1) Leverage a Sales Expert: unless someone in your company has<br />

a strong sales management background, HIRE AN EXPERT. Options<br />

include hiring a business coach, a sales coach, or search online for a<br />

virtual sales manager; find someone who can offer sales management<br />

services to your firm.<br />

Many business owners try setting up their own sales teams or delegate<br />

the task to someone with little or no sales experience. They feel that<br />

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