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PUSHING TO THE FRONT<br />

jogging along the beach or hiking up a mountain, we can recognize<br />

and implement some of the key concepts that occur during periods of<br />

“free thinking.”<br />

key FactorS to conSider:<br />

1. Don’t limit your thinking by defining market boundaries<br />

2. Think big and think clearly. Be as specific as possible about<br />

your purpose and direction<br />

3. After the “why”, use “how” and “what” questions. “How can<br />

we ....?” “What could we develop that ...”<br />

4. Forget about the competition for the time being<br />

5. Ensure your team truly understands the customer’s entire<br />

experience and circumstances<br />

6. Ensure your top “front line” people are present to relay<br />

customer needs and current frustrations<br />

7. Don’t “Fire hose” your own or anybody else’s ideas<br />

8. Incorporate “free thinking” time into your creative process<br />

9. Think like a scientist, “Fail fast”<br />

10. Prepare your brain!<br />

aSking tHe rigHt QUeStionS<br />

Corporations often talk about taking “market share” from the competition.<br />

But to really change the face of an industry, to develop a breakthrough<br />

product that changes lives, it doesn’t start there. It must start<br />

with the belief that there is no limit to the “market size.” The only<br />

limits that exist on the market boundaries are those created by the<br />

people within them. To be truly innovative, the companies must ask<br />

themselves key questions including: Why do we do what we do? How<br />

can we improve our customer’s quality of daily life? What is the real<br />

need we are trying to fulfill? What matters most to our customer? How<br />

can we make their life easier or more convenient? It’s that freedom of<br />

thought combined with clarity of purpose that can take your idea, product<br />

or company to the next level.<br />

Simply put, the “why” must come first. Purpose inspires creation and<br />

ultimately the type of visionary, unique products that change the business<br />

landscape. Looking within market boundaries often leads to “metoo”<br />

products and services. Many “new” products on the market are<br />

46

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