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Front - AZ Teambuilding sro

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CHANGE yOUR SAlES RESUlTS FROm GOOd TO GREAT!!!<br />

Note: A critical interview question I would ask any potential sales rep is<br />

“What sales book or audio are you currently reading/listening to?” ask<br />

for some details and how they are using this to get better results. If the<br />

candidate does not provide quality answers it is my recommendation that<br />

they do not get hired. Clearly they are not committed to excellence!<br />

Step 3:<br />

teacH and eMBed knoWledge and SkillS<br />

Now that you have hired your Gold Medal sales team, as a business<br />

owner it is critical to equip each of your sales reps with the tools necessary<br />

for success. If you are following the steps outlined, you have used<br />

a sales expert to help build your sales team. It is now time to leverage<br />

that expert to train your sales people not only how to sell your products/<br />

services but also to ensure they have sufficient product knowledge to<br />

provide the expected level of expertise to the marketplace.<br />

All too often in small or medium-sized businesses, newly-hired sales<br />

people are given a few brochures, a crash course of product knowledge,<br />

then sent out to make cold calls. It is often assumed that an experienced<br />

sales person has been trained how to sell effectively, however that is<br />

frequently not the case. In a couple of months, sales are well below the<br />

expected targets and we find ourselves back at page one of this chapter<br />

with a frustrated owner.<br />

My experience has shown me that to develop top salespeople you have<br />

to help them establish a strong belief in their products and services,<br />

their company and most importantly themselves. By dedicating time<br />

upfront with new hires to ensure that they have sufficient product<br />

knowledge and thorough training on how to sell, the more likely it is<br />

they will achieve sales excellence. Do not take short cuts; invest the<br />

time in your salespeople.<br />

The final piece to this puzzle is that the sales rep must be committed to<br />

continuous learning and improvement. While no one can be forced to improve,<br />

it is very important that a culture is established where sales people<br />

take responsibility for their own self-improvement. By setting an expectation<br />

that all sales people should be reading books on selling, listening<br />

to audios in their car and constantly trying to improve their selling skills<br />

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