Manual

Manual – TopCon TC.GSS
System information
1
2
Support
How to contact support
Hardware and software information
Software version and firmware version, device serial number or device input
and output data for single devices or multi-unit systems.
Description of error
Information that documents the situation and the state of the system using
measured results, logs, scope, screenshots and photographs
Table 130 Important system information for support.
9.2. How to contact support
Regatron TopCon support
Kirchstrasse 11
CH – 9400 Rorschach
SWITZERLAND
E-mail: tc.support@regatron.ch
Phone: +41 (0)71 846 67 44
Fax: +41 (0)71 846 67 77
Web: www.regatron.com
9.3. Determination of the system information
9.3.1. Software versions
1
2
Fig. 141 Indication of the version of the TopControl application.
In the TopControl application, the actual version of the application -1-
and version of the function library (DLL) -2- are indicated in the “About
Top Control” window using “Info” on the menu bar.
Provide this information to support as contact information.
“Using the software – menu bar”, see chapter 7.4.7, Seite 167.
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