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Complete Book PDF (4.12MB) - World Bank eLibrary

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Health Sector Corruption in Ethiopia 49<br />

(44 percent) and with lack of drugs (40 percent) (Urban Institute 2009).<br />

However, relatively few (18 percent) cite problems with the availability<br />

of staff (absenteeism), long waits (17 percent), or disrespectful treatment<br />

by staff (16 percent). Except for drug availability, these results suggest<br />

that many of the resources expended on front-line delivery may actually<br />

be getting through to patients, although a more detailed public expenditure<br />

tracking study would be required to confirm such a judgment.<br />

Bribery. Although illegal fees at public health facilities are a problem in<br />

many developing countries, they are not a significant issue in Ethiopia. A<br />

national survey of households found that the practice of extracting bribes<br />

from patients in Ethiopia exists but is relatively rare (FDRE 2008).<br />

Among households who had contact with a public health facility in the<br />

past year, only 3.6 percent reported paying more than the official fees to<br />

receive services. The most commonly cited reasons for paying any additional<br />

amounts were to gain admission to the facility or to obtain medicines,<br />

and most of those who reported making such payments said they<br />

had initiated the transaction rather than the provider.<br />

Favoritism. In our interviews, respondents claimed that patients with<br />

personal connections to providers or of higher social status received preferential<br />

treatment in government health facilities. This finding was consistent<br />

with a 2005 study in which respondents frequently mentioned<br />

that health care providers provided priority access to services to friends<br />

or by patronage (Lindelow, Serneels, and Lemma 2005). Although this<br />

form of favoritism does not require patients to pay a bribe, it may account<br />

for some patients’ willingness to voluntarily pay extra to visit a clinic and<br />

could limit equitable access to government facilities.<br />

Dual public-private job positions. The most common problem cited by<br />

informants at public health facilities involved poor-quality care or lack<br />

of medicines, often leading patients with resources to seek private care.<br />

Although such a decision can be a legitimate choice between options,<br />

it appears that health care workers—including nurses, health officers,<br />

and doctors—sometimes intentionally divert patients to private practices<br />

where they can charge fees and earn more income. An earlier<br />

study of health care providers and patients identified the unregulated<br />

relationship between private and public practice as a large and growing<br />

threat to the integrity of health care provision (Lindelow, Serneels, and<br />

Lemma 2005).

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