FS6200 Server System Implementation Guide - Public Support ...

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Contents ePortal Specialty Engine Operational Considerations . . . . . . . . . . . . 5–10 Starting ePortal Manager. . . . . . . . . . . . . . . . . . . . . . . . 5–10 ePortal Personality Module Naming . . . . . . . . . . . . . . . . 5–11 Developing an ePortal Application . . . . . . . . . . . . . . . . . 5–11 ePortal Specialty Engine Operational Considerations for a System with Two ISMs . . . . . . . . . . . . . . . . . . . 5–11 ISM-0 ePortal to ISM-1 ePortal Failover Transition . . . . . . 5–12 Assigning ePortal Specialty Engine ISM-0 as a Standby ePortal System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15 ISM-1 ePortal to ISM-0 ePortal Failover Transition . . . . . . 5–16 Assigning ePortal Specialty Engine ISM-1 as a Standby ePortal System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 Restoring ePortal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20 Section 6. Setting Up and Operating the JProcessor Specialty Engine Configuring JProcessor Specialty Engine . . . . . . . . . . . . . . . . . . . . . 6–1 JProcessor Specialty Engine Operational Considerations. . . . . . . . . . 6–1 JProcessor Secured Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 Understanding the JProcessor Security Policy . . . . . . . . . . . . . . . . . 6–2 Applying the JProcessor Security Policy for Services. . . . . 6–2 Applying JProcessor Security Policy Settings for Firewall Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4 Applying JProcessor Security Policy Settings for Network Authentication . . . . . . . . . . . . . . . . . . . . . . . 6–5 Applying JProcessor Security Policy Settings for Audits . . 6–5 Changing IP Address Scope for JProcessor MCPConnect Firewall Rules . . . . . . . . . . . . . . . . . . . . 6–6 Section 7. Backing Up MCP Firmware Configuration Data Section 8. Updates Performing the System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Using Interim Correction (IC) Update Files . . . . . . . . . . . . . . . . . . . . 8–1 Accessing and Downloading Updates . . . . . . . . . . . . . . . . . . . . . . . 8–1 Updating Firmware using the Master Installation Manager Update Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Updating MCP Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Driver and PCI Card BIOS/Firmware Updates . . . . . . . . . . . . . . . . . . 8–3 Updating Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Removing Network Services . . . . . . . . . . . . . . . . . . . . . . 8–4 Reinstalling Network Services . . . . . . . . . . . . . . . . . . . . . 8–4 vi 8222 3694–000
Updating Specialty Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Updating JProcessor Firmware . . . . . . . . . . . . . . . . . . . . 8–4 Updating JProcessor Firmware Operating Environment . . 8–4 Installing ePortal IC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Updating Environment Operating System Software . . . . . . . . . . . . . 8–6 Section 9. Troubleshooting and Recovery Contents Submitting Trouble Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Accessing the Unisys Product Support Web Site . . . . . . . . . . . . . . . 9–3 Using Remote Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3 Using Call Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3 Monitoring the Call Home Event E-mails . . . . . . . . . . . . . . . . . . . . . 9–3 Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 Problems with Call Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 Restarting an Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 Diagnostic Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 Taking a Platform Environment Dump . . . . . . . . . . . . . . . 9–4 Taking a Platform Firmware Livedump . . . . . . . . . . . . . . . 9–5 Taking an MCP Environment Dump . . . . . . . . . . . . . . . . . 9–5 Taking an MCP Firmware Environment Dump. . . . . . . . . . 9–5 Transferring Diagnostic Data to Unisys Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6 Platform Hardware Failure Scenarios . . . . . . . . . . . . . . . . . . . . . . . . 9–6 Operations Server Failure Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . 9–8 s-Par Failure Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–8 MCP Environment Failure Scenarios . . . . . . . . . . . . . . . . . . . . . . . 9–10 System Startup Problems . . . . . . . . . . . . . . . . . . . . . . . 9–10 Problems Mapping to a Client Access Services Share . . . 9–12 Fatal System Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–12 Network Services Failure Scenarios . . . . . . . . . . . . . . . . . . . . . . . . 9–12 Initiating a Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–12 JProcessor Specialty Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–16 ePortal Specialty Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–19 Troubleshooting Fibre Channel I/O Problems . . . . . . . . . . . . . . . . . 9–21 Recovery Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–24 Recovering FS6200 Server Configuration Data . . . . . . . . 9–24 Powering Down a Cell to Replace Failed Hardware . . . . . 9–25 Powering Up a Cell . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–26 Power-Cycling a Cell . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–26 Restarting Platform Services . . . . . . . . . . . . . . . . . . . . . 9–27 Restarting an ISM Environment . . . . . . . . . . . . . . . . . . . 9–27 Reinstalling the Entire Platform . . . . . . . . . . . . . . . . . . . 9–27 8222 3694–000 vii
Page 1 and 2: ClearPathFS6200Server SystemImpleme
Page 3 and 4: Contents Section 1. Introduction Ab
Page 5: MCP Firmware Environment Policy Uti
Page 9 and 10: Figures 2-1. FS6200 Server Hardware
Page 11 and 12: Tables 3-1. Physical Location of HB
Page 13 and 14: Section 1 Introduction About This G
Page 15 and 16: Section 2 System Overview This sect
Page 17 and 18: • Two Processor Memory and Module
Page 19 and 20: MCP Console s-Par Component Descrip
Page 21 and 22: ePortal Specialty Engine The ePorta
Page 23 and 24: Section 3 Customizing the Server Co
Page 25 and 26: Determining Correspondence between
Page 27 and 28: Table 3-1. Physical Location of HBA
Page 29 and 30: • The MCP is running. • The pat
Page 31 and 32: e. Log on to the environment. f. Cl
Page 33 and 34: The default IP address for the intr
Page 35 and 36: Table 3-6. Default Networking Value
Page 37 and 38: Changing the Network Services EVLAN
Page 39 and 40: IEEE 802.1Q VLANs allow a single ne
Page 41 and 42: and BIP protocols. Communications b
Page 43 and 44: 4. To modify a network processor ob
Page 45 and 46: You must replace or modify the prec
Page 47 and 48: Table 3-8. MCP Networking Values fo
Page 53 and 54: Using Sample BNA Initialization Fil
Page 55 and 56: Some of the procedures in MCP Imple
Page 57 and 58:
Section 4 Operating the Server This
Page 59 and 60:
Powering Off the Platform Hardware
Page 61 and 62:
Controlling the MCP Environment Acc
Page 63 and 64:
• Domain Name System (DNS) Client
Page 65 and 66:
Table 4-1. Unisys-Defined Firewall
Page 67 and 68:
Table 4-2. Firewall Rules for JProc
Page 69 and 70:
The utility scripts enable you to m
Page 71 and 72:
Notes: Syntax Usage • Refer to th
Page 73 and 74:
Sample Commands • ChangeRulesForM
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Note: The .\ notation before the sc
Page 77 and 78:
Differences from Previous MCP Syste
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If you do not receive this response
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Networking Commands and Inquiries C
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• Total processor utilization rep
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I/O Time • ACQUIRE • FREE • O
Page 87 and 88:
Operating the Server PING commands
Page 89 and 90:
Section 5 Setting Up and Operating
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Ensuring That the Necessary Disk Sp
Page 93 and 94:
; , REMOTEADDRESS = 000000000000 ,
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This command is optional. By defaul
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6. Perform the following actions to
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1. From the Component View tab, exp
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Setting Up and Operating the ePorta
Page 103 and 104:
Assigning ePortal Specialty Engine
Page 105 and 106:
Setting Up and Operating the ePorta
Page 107 and 108:
Restoring ePortal The following act
Page 109 and 110:
Section 6 Setting Up and Operating
Page 111 and 112:
• Microsoft Network Client This f
Page 113 and 114:
Applying JProcessor Security Policy
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Section 7 Backing Up MCP Firmware C
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Section 8 Updates This section disc
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Updating MCP Firmware MCP Firmware
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Job (USERCODE) EPORTALNOTE ACCEPT:
Page 123 and 124:
17. Go back into update settings (s
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Section 9 Troubleshooting and Recov
Page 127 and 128:
Accessing the Unisys Product Suppor
Page 129 and 130:
Taking a Platform Firmware Livedump
Page 131 and 132:
Hardware Failure Symptoms Criticali
Page 133 and 134:
Workaround Use the platform managem
Page 135 and 136:
• If your TCP/IP or BNA connectio
Page 137 and 138:
• Obtain a Network Services firmw
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The response to the NW NP command
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Restarting a JProcessor Specialty E
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Gathering Diagnostic Information Th
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1. Create an unprivileged MCP userc
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The topic “I/O Configuration” i
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cd “C:\Program Files\Unisys\MCP F
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Restarting Platform Services Note:
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Appendix A Building Network Initial
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• NW TCPIP TCPIPIDENTITY NW TCPIP
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Building Network Initialization Fil
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Sample BNA Initialization File % On
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Index A accessing the Unisys Suppor
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MCP PING commands through intraplat
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MAICP4 dump data, 9-13 Maintenance
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elocating the MCP APPLIANCES share,
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© 2012 Unisys Corporation. All rig
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