18.08.2013 Views

FS6200 Server System Implementation Guide - Public Support ...

FS6200 Server System Implementation Guide - Public Support ...

FS6200 Server System Implementation Guide - Public Support ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Operating the <strong>Server</strong><br />

Call Home requires initial on-site configuration before it is ready for use. Typically, the initial<br />

configuration of Call Home is performed by Unisys support personnel as part of the<br />

<strong>FS6200</strong> <strong>Server</strong> system installation. If you need make configuration changes after<br />

installation, use the MCP Console. Refer to “Managing Call Home Services” in the MCP<br />

Console Help for more information.<br />

This subsection addresses tasks you can perform to ensure Call Home services is<br />

operational.<br />

Using Maintenance Mode<br />

When Call Home services is in Operational mode, it is fully operational and sends Call<br />

Home e-mail alerts to the Customer <strong>Support</strong> Center and the configured customer e-mail<br />

addresses. When Call Home services are in Maintenance mode, it does not send Call<br />

Home e-mail alerts to the Unisys <strong>Support</strong> Center and the configured customer e-mail<br />

addresses. Maintenance mode is intended to be used when hardware or software<br />

maintenance is to be performed on the system and you want to prevent any alerts from<br />

being sent until the maintenance is completed. Refer to the MCP Console Help for details.<br />

Testing E-mail Alerts<br />

You can send a special test e-mail alert message to Unisys Call Home <strong>Support</strong> that<br />

automatically returns an e-mail confirmation. This can be used to test the Call Home<br />

hardware and software configuration on the <strong>FS6200</strong> <strong>Server</strong> and the communications path<br />

to and from the Unisys <strong>Support</strong> Center. Refer to the MCP Console Help for details.<br />

Testing E-mail Heartbeats<br />

You can manually send a heartbeat e-mail message to Unisys <strong>Support</strong> Center. This can be<br />

used to test the Call Home software configuration on the <strong>FS6200</strong> <strong>Server</strong> and the<br />

communications path to and from the Unisys <strong>Support</strong> Center. Refer to the MCP Console<br />

Help for details.<br />

I/O Services<br />

Use the system command SC to obtain a general overview of your I/O configuration. The<br />

following terminology is used in the display output.<br />

• IOP<br />

• STORAGESYSTEM<br />

• CHANNEL (similar to PORT on previous MCP systems)<br />

• TAP (similar to CTL on previous MCP systems)<br />

To obtain a detailed view of your I/O configuration, use the SC+ system command.<br />

The following system commands use the new I/O terminology in displays and command<br />

input on the <strong>FS6200</strong> <strong>Server</strong>.<br />

4–28 8222 3694–000

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!