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company, it was very difficult for others to buy into it. Because her brand was

HER maiden name, her customers could never identify with it. So while they

followed her as a charismatic leader, she wasn’t creating a movement. There was

no cult-ure. I pointed that out at one of our meetings, and they knew that to get

to the next level in their business, they would need to make a change.

As they were flying home from the meeting, Kaelin had an idea. She

thought Lady Boss Weight Loss. That’s what it’s going to be! Then they will say,

“I am a Lady Boss.”

By the time they had landed, they had changed their messaging. They

quickly launched the cult-ure, and within three months they saw their customer

churn drop by 10% (which for them was equal to hundreds of thousands of

dollars a year). On top of that, their TRUE fans—the ones who will purchase

anything and everything they produce—now identify themselves as Lady Bosses

and continue to grow by hundreds of new people every day.

Recently I’ve been working on a new supplement business, and I was trying

to figure out what I could put on our packaging that would get our new

customers to identify with our product and movement we are starting to create.

The new product is an energy supplement called Ignite. I knew it would be hard

to figure out who our supplement was for, because there are literally thousands

of energy supplements.

So I started asking myself, “Who is this for? Everyone?” No, I needed to

find my niche within the energy submarket. The problem with most energy

drinks is that they’re for everyone, which makes it really hard to compete. I

know others target pre-workouts in the fitness submarket, but that’s not who we

were targeting either.

I knew that if we were going to have success, we needed to call out our

people and get them to come to us. So I started to think, “Who are our people?”

When we created the supplement, I thought it was going to be for entrepreneurs,

so should we call it “Ignite: Energy for Entrepreneurs”? But then I realized that

it wasn’t just entrepreneurs. In fact, everyone who was pulling all-nighters when

we were trying to launch ClickFunnels was using it, so it was also for coders.

And then, almost like a bolt of lightning, I had the inspiration. I

remembered an old Apple commercial where Steve Jobs recited this quote:

Here’s to the crazy ones. The misfits. The rebels. The troublemakers.

The round pegs in the square holes. The ones who see things

differently. They’re not fond of rules. And they have no respect for the

status quo. You can quote them, disagree with them, glorify or vilify

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