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Belch: Advertising and<br />

Promotion, Sixth Edition<br />

V. Developing the<br />

Integrated Marketing<br />

Communications Program<br />

8. Creative Strategy:<br />

Planning and Development<br />

Exhibit 8-7 Research helped in the development of the popular “got milk?” campaign<br />

milk?” advertising campaign. Focus groups and survey research studies were conducted<br />

to help understand companion foods that are consumed with milk and how<br />

consumers react to the effect of “milk deprivation,” which is the key idea behind the<br />

humorous ads in the campaign. 26 (Exhibit 8-7)<br />

Inputs to the Creative Process: Verification, Revision<br />

The verification and revision stage of the creative process evaluates ideas generated<br />

during the illumination stage, rejects inappropriate ones, refines and polishes those<br />

that remain, and gives them final expression. Techniques used at this stage include<br />

directed focus groups to evaluate creative concepts, ideas, or themes; message communication<br />

studies; portfolio tests; and evaluation measures such as viewer reaction<br />

profiles.<br />

At this stage of the creative process, members of the target audience may be asked<br />

to evaluate rough creative layouts and to indicate what meaning they get from the ad,<br />

what they think of its execution, or how they react to a slogan or theme. The creative<br />

team can gain insight into how a TV commercial might communicate its message by<br />

having members of the target market evaluate the ad in storyboard form. A storyboard<br />

is a series of drawings used to present the visual plan or layout of a proposed<br />

commercial. It contains a series of sketches of key frames or scenes along with the<br />

copy or audio portion for each scene (Exhibit 8-8).<br />

Testing a commercial in storyboard form can be difficult because storyboards are<br />

too abstract for many consumers to understand. To make the creative layout more realistic<br />

and easier to evaluate, the agency may produce an animatic, a videotape of the<br />

storyboard along with an audio soundtrack. Storyboards and animatics are useful for<br />

research purposes as well as for presenting the creative idea to other agency personnel<br />

or to the client for discussion and approval.<br />

At this stage of the process, the creative team is attempting to find the best creative<br />

approach or execution style before moving ahead with the campaign themes and going<br />

into actual production of the ad. The verification/revision process may include more<br />

formal, extensive pretesting of the ad before a final decision is made. Pretesting and<br />

related procedures are examined in detail in Chapter 19.<br />

© The McGraw−Hill<br />

Companies, 2003<br />

Advertising Campaigns Creative Strategy Development<br />

Most ads are part of a series of messages that<br />

make up an IMC or advertising campaign,<br />

which is a set of interrelated and coordinated marketing communication activities that<br />

center on a single theme or idea that appears in different media across a specified time<br />

period. Determining the unifying theme around which the campaign will be built is a<br />

critical part of the creative process, as it sets the tone for the individual ads and other<br />

forms of marketing communications that will be used. A campaign theme should be a<br />

strong idea, as it is the central message that will be communicated in all the advertising<br />

and other promotional activities.<br />

251<br />

Chapter Eight Creative Strategy: Planning and Development

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