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Belch: Advertising and<br />

Promotion, Sixth Edition<br />

VII. Special Topics and<br />

Perspectives<br />

Summary<br />

Many U.S. companies are recognizing<br />

not only the opportunities but<br />

also the necessity of marketing<br />

their products and services internationally<br />

because of saturated<br />

markets and intense competition<br />

from both domestic and foreign<br />

competitors. Advertising and promotion<br />

are important parts of the<br />

international marketing program<br />

of a multinational corporation.<br />

Advertising is generally the most<br />

cost-effective way to communicate<br />

with buyers and create a market in<br />

other countries.<br />

International marketers must<br />

carefully analyze the major<br />

environmental forces in each market<br />

where they compete, including<br />

economic, demographic, cultural,<br />

and political/ legal factors. These<br />

factors are important not only in<br />

assessing the potential of each<br />

country as a market but also in<br />

designing and implementing<br />

advertising and promotional<br />

programs.<br />

In recent years, much attention<br />

has focused on global marketing,<br />

where a standard marketing pro-<br />

Key Terms<br />

balance-of-trade deficit,<br />

660<br />

economic infrastructure,<br />

662<br />

698<br />

20. International<br />

Advertising and Promotion<br />

gram is used in all markets. Part of<br />

global marketing is global advertising,<br />

where the same basic advertising<br />

approach is used in all<br />

markets. Opponents of the global<br />

(standardized) approach argue<br />

that differences in culture, market<br />

and economic conditions, and consumer<br />

needs and wants make a<br />

universal approach to marketing<br />

and advertising impractical. Many<br />

companies use an in-between<br />

approach, standardizing their<br />

basic marketing strategy but<br />

localizing advertising messages to<br />

fit each market.<br />

There are a number of<br />

important decision areas in the<br />

development of advertising and<br />

promotional programs for international<br />

markets. These include organization,<br />

agency selection,<br />

advertising research, creative<br />

strategy and execution, and media<br />

strategy and selection.<br />

Sales promotion, personal selling,<br />

public relations, and Internet<br />

websites are also part of the<br />

promotional mix of international<br />

cultural values, 665<br />

global marketing, 669<br />

global advertising, 669<br />

Discussion Questions<br />

1. The opening vignette to the<br />

chapter discusses the requirements<br />

developed by the A. C.<br />

Nielsen Company to be on its<br />

global brand list. Do you think that<br />

a brand should have to meet these<br />

criteria in order to achieve global<br />

brand status? Why might<br />

marketers disagree with the<br />

requirements set by A. C. Nielsen?<br />

2. Why are international markets<br />

so important to U.S. companies<br />

such as Starbucks, McDonald’s and<br />

pattern advertising, 674<br />

localized advertising<br />

strategy, 684<br />

Coca-Cola, as well as to European<br />

companies such as Nestlé,<br />

Unilever, and Nokia? Discuss the<br />

role of advertising and other forms<br />

of promotion in these companies’<br />

international marketing programs.<br />

3. Discuss the importance of the<br />

economic environment in a country<br />

in evaluating its market potential.<br />

How do the economic<br />

conditions and factors impact the<br />

type of integrated marketing com-<br />

© The McGraw−Hill<br />

Companies, 2003<br />

marketers. Sales promotion<br />

programs usually must be adapted<br />

to local markets. Factors to<br />

consider include stage of market<br />

development, market maturity,<br />

consumer perceptions of<br />

promotional tools, trade structure,<br />

and legal restrictions and regulations.<br />

Personal selling is the most<br />

important element of some<br />

companies’ international marketing<br />

programs, since it is their main<br />

form of contact with foreign customers.<br />

PR programs are also<br />

important to help international<br />

marketers develop and maintain<br />

favorable relationships with<br />

governments, media, and<br />

consumers in foreign countries.<br />

The use of the Internet as a<br />

marketing tool varies by region. In<br />

many countries, there are few<br />

Internet users and few local<br />

companies with websites. But as<br />

the number of consumers online<br />

grows, so too does the number of<br />

large international marketers<br />

using the Internet to support their<br />

ad campaigns.<br />

direct broadcast by<br />

satellite (DBS), 689<br />

munications program a company<br />

can use in a country?<br />

4. Global Perspective 20-1<br />

discusses how many multinational<br />

companies have begun focusing<br />

more attention on the 4 billion<br />

consumers who live in the remote,<br />

rural communities of developing<br />

countries. Discuss the challenges<br />

companies face in marketing their<br />

products to the world’s poorest<br />

consumers. How do they have to

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