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Belch: Advertising and<br />

Promotion, Sixth Edition<br />

Back Matter Glossary © The McGraw−Hill<br />

Companies, 2003<br />

marketing (1, 2) The process of planning and executing the<br />

conception, pricing, promotion, and distribution of ideas,<br />

goods, and services to create exchanges that satisfy individual<br />

and organizational objectives.<br />

marketing channels (2) The set of interdependent organizations<br />

involved in the process of making a product or service<br />

available to customers.<br />

marketing mix (1, 2) The controllable elements of a marketing<br />

program including product, price, promotion, and place.<br />

marketing objectives (1, 7) Goals to be accomplished by an<br />

organization’s overall marketing program such as sales, market<br />

share, or profitability.<br />

marketing plan (1) A written document that describes the overall<br />

marketing strategy and programs developed for an organization,<br />

a particular product line, or a brand.<br />

marketing public relations function (MPR) (17) Public relations<br />

activities designed to support marketing objectives and<br />

programs.<br />

mass media (5) Nonpersonal channels of communication<br />

that allow a message to be sent to many individuals at one time.<br />

materialism (22) A preoccupation with material things rather<br />

than intellectual or spiritual concerns.<br />

media buying services (3) Independent companies that specialize<br />

in the buying of media, particularly radio and television<br />

time.<br />

media objectives (10) The specific goals an advertiser has for<br />

the media portion of the advertising program.<br />

media organizations (3) One of the four major participants in<br />

the integrated marketing communications process whose function<br />

is to provide information or entertainment to subscribers,<br />

viewers, or readers while offering marketers an environment<br />

for reaching audiences with print and broadcast messages.<br />

media plan (10) A document consisting of objectives, strategies,<br />

and tactics for reaching a target audience through various<br />

media vehicles.<br />

media planning (10) The series of decisions involved in the<br />

delivery of an advertising message to prospective purchasers<br />

and/or users of a product or service.<br />

media strategies (10) Plans of action for achieving stated media<br />

objectives such as which media will be used for reaching a target<br />

audience, how the media budget will be allocated, and how<br />

advertisements will be scheduled.<br />

media vehicle (10) The specific program, publication, or promotional<br />

piece used to carry an advertising message.<br />

medium (10) The general category of communication vehicles<br />

that are available for communicating with a target audience<br />

such as broadcast, print, direct mail, and outdoor.<br />

message (5) A communication containing information or meaning<br />

that a source wants to convey to a receiver.<br />

missionary sales (18) A type of sales position where the emphasis<br />

is on performing supportive activities and services rather<br />

than generating or taking orders.<br />

mnemonics (4) Basic cues such as symbols, rhymes, and associations<br />

that facilitate the learning and memory process.<br />

mobile billboards (13) An out-of-home medium in which<br />

advertisements are able to be transported to different locations<br />

(signs painted on automobiles, trailers pulling billboards, and<br />

the like).<br />

motivation research (4) Qualitative research designed to probe<br />

the consumer’s subconscious and discover deeply rooted<br />

motives for purchasing a product.<br />

motive (4) Something that compels or drives a consumer to take<br />

a particular action.<br />

multiattribute attitude model (4) A model of attitudes that<br />

views an individual’s evaluation of an object as being a func-<br />

tion of the beliefs that he or she has toward the object on various<br />

attributes and the importance of these attributes.<br />

multimagazine deals (12) Arrangements whereby two to more<br />

publishers offer advertisers the opportunity to buy space in<br />

their magazines with one single media buy.<br />

multiplexing (11) An arrangement where multiple channels are<br />

transmitted by one cable network.<br />

N<br />

narrowcasting (11) The reaching of a very specialized market<br />

through programming aimed at particular target audiences.<br />

Cable television networks offer excellent opportunities for<br />

narrowcasting.<br />

national advertisers (2) Companies that advertise their products<br />

or services on a nationwide basis or in most regions of the<br />

country.<br />

National Advertising Review Board (NARB) (21) A part of<br />

the National Advertising Division of the Council of Better<br />

Business Bureaus. The NARB is the advertising industry’s primary<br />

self-regulatory body.<br />

National Advertising Review Council (NARC) (21) An organization<br />

founded by the Council of Better Business Bureaus<br />

and various advertising industry groups to promote high standards<br />

of truth, accuracy, morality, and social responsibility in<br />

national advertising.<br />

National Association of Attorneys General (21) An organization<br />

consisting of state attorneys general that is involved in the<br />

regulation of advertising and other business practices.<br />

national spot (11) All non-network advertising done by a<br />

national advertiser in local markets.<br />

negotiated commission (3) A method of compensating advertising<br />

agencies whereby the client and agency negotiate the<br />

commission structure rather than relying on the traditional 15<br />

percent media commission.<br />

noise (5) Extraneous factors that create unplanned distortion or<br />

interference in the communications process.<br />

noncompensatory integration strategies (4) Types of decision<br />

rules used to evaluate alternatives that do not allow negative<br />

evaluation or performance on a particular attribute to be compensated<br />

for by positive evaluation or performance on some<br />

other attribute.<br />

nonfranchise-building promotions (16) Sales promotion<br />

activities that are designed to accelerate the purchase decision<br />

process and generate an immediate increase in sales but do little<br />

or nothing to communicate information about a brand and<br />

contribute to its identity and image.<br />

nonmeasured media (13) A term commonly used in the advertising<br />

industry to describe support media.<br />

nonpersonal channels (5) Channels of communication that<br />

carry a message without involving interpersonal contact<br />

between sender and receiver. Nonpersonal channels are often<br />

referred to as mass media.<br />

nontraditional media (13) A term commonly used in the advertising<br />

industry to describe support media.<br />

O<br />

objective and task method (7) A build-up approach to budget<br />

setting involving a three-step process: (1) determining objectives,<br />

(2) determining the strategies and tasks required to attain<br />

these objectives, and (3) estimating the costs associated with<br />

these strategies and tasks.<br />

off-invoice allowance (16) A promotional discount offered to<br />

retailers or wholesalers whereby a certain per-case amount or<br />

percentage is deducted from the invoice.<br />

GL9<br />

Glossary of Advertising and Promotion Terms

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