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Belch: Advertising and<br />

Promotion, Sixth Edition<br />

creative limitations of, 380<br />

flexibility of, 378<br />

fragmentation and, 380<br />

IMC opportunities on, 378–380<br />

limitations of, 380–382<br />

limited research data for, 380–382<br />

listener attention and, 382<br />

mental imagery, 378<br />

satellite, 381–382<br />

selectivity of, 378<br />

time classifications, 383–385<br />

Ratings point, 372<br />

Reach, 301–303<br />

computer analysis of, 328–329<br />

effective, 320–321<br />

effects of, 320<br />

gross ratings points and, 318–320<br />

level needed, 316–317<br />

of magazines, 402<br />

objectives, 318<br />

Readability tests, 634<br />

Readers per copy, 326<br />

Readership, magazine, 405–406<br />

Reality programming, 371<br />

Rebates, 540–541<br />

Recall tests, 642–643<br />

Receiver, 143–147, 167; see also Response<br />

process<br />

Recency effect, 179<br />

Recognition method, 641–642<br />

Reference groups, 129<br />

Referrals, gaining clients by, 92–93<br />

Refunds, 540–541<br />

Refutational appeal, 181<br />

Regulation, 708–747<br />

alcoholic beverage advertising, 709–710<br />

contests, 740–742<br />

direct marketing, 742–744<br />

federal; see Federal regulation<br />

in foreign markets, 666–668, 700–707<br />

Internet marketing, 744–746<br />

premiums, 742<br />

sales promotion, 740–742<br />

self-regulation; see Self-regulation<br />

state and local, 740, 741–742<br />

sweepstakes, 740–742<br />

trade allowances, 742<br />

Reinforcement, 125–126<br />

Relationship marketing, 7–8, 468–469, 602<br />

Relative cost, 323<br />

Reminder advertising, 116, 274<br />

Repetition, 124<br />

Repositioning, 55<br />

Republican National Committee, 115<br />

Reputation, gaining clients by, 93<br />

Research department, ad agency, 80<br />

Resellers, 62<br />

Response, 145<br />

Response process, 147–162<br />

advertising and, 161–162<br />

alternative hierarchies, 150–153<br />

dissonance/attribution, 150, 151–152<br />

implications of, 153<br />

low involvement, 150<br />

standard learning, 150–151<br />

cognitive approach, 157–158<br />

elaboration likelihood model, 158–161<br />

FCB planning model, 154–155<br />

feedback methods, 149<br />

involvement, 153–156<br />

stages of, 150<br />

traditional hierarchy models, 147–150<br />

AIDA model, 147–148<br />

evaluating, 150<br />

hierarchy of effects, 147–148<br />

implications of, 149–150<br />

information processing, 147–148<br />

innovation adoption, 147–148<br />

Back Matter Index © The McGraw−Hill<br />

Companies, 2003<br />

Retail advertising, 19, 201–202<br />

Retail advertising rates, 422–423<br />

Retail trading zone, 421<br />

RFM scoring method, 471<br />

Rich media, 487<br />

ROI budgeting method, 224<br />

Rough testing, 631–633<br />

Run of paper (ROP), 424<br />

S<br />

Safety needs, 109–110<br />

Sales objectives, 198–202, 209<br />

Sales promotion, 21–22, 510–560<br />

abuse of, 557–558<br />

accountability and, 519<br />

account-specific, 519–520<br />

advertising combined with, 554–556<br />

brand equity and, 520, 524–525<br />

brand loyalty and, 516<br />

brand proliferation and, 516–517<br />

budget allocation, 554–555<br />

clutter and, 520<br />

competition and, 519–520<br />

concerns about, 520<br />

consumer franchise building (CFB),<br />

520–522<br />

consumer market fragmentation and,<br />

517–519<br />

consumer-oriented; see Consumer-oriented<br />

sales promotion<br />

defined, 513<br />

direct marketing combined with, 465<br />

effectiveness measurement, 648–650<br />

in foreign markets, 690–693<br />

growth of, 515–522<br />

history of, 511–512<br />

IMC program development, 27<br />

increased sensitivity to, 516<br />

Internet and, 498<br />

media support/timing, 555–556<br />

non-franchise building (non-FB), 522<br />

overuse of, 557<br />

personal selling combined with, 611<br />

regulation of, 740–742<br />

retailers’ power and, 515–516<br />

scope/role of, 513<br />

short-term focus of, 519<br />

theme coordination, 555<br />

trade-oriented; see Trade-oriented sales<br />

promotion<br />

Sales promotion agencies, 94–95<br />

Sales promotion trap, 557–558<br />

Sales response models, 214–215<br />

Salient attributes, 52<br />

Salient beliefs, 118<br />

Sampling, 526–529<br />

Satellite radio, 381–382<br />

Satellite television, 370, 689<br />

Satisfaction, customer, 120–121<br />

Scatter market, 358<br />

Schedules of reinforcement, 125–126<br />

Scientific presentation advertising, 277<br />

Script, 289–290<br />

Securities and Exchange Commission<br />

(SEC), 581<br />

Selective attention, 114<br />

Selective binding, 411–412<br />

Selective comprehension, 114<br />

Selective exposure, 114<br />

Selective learning, 151<br />

Selective perception, 114<br />

Selective retention, 114<br />

Selective-demand advertising, 19<br />

Selectivity, magazine, 395–398<br />

Self-actualization needs, 109–110<br />

Self-liquidating premiums, 536–537<br />

Self-paced information, 188<br />

Self-regulation, 712–721<br />

by advertisers/agencies, 712–714<br />

by advertising associations, 718<br />

appraising, 721<br />

by businesses, 715–716<br />

direct marketing, 743–744<br />

by media, 718–721<br />

by trade associations, 714–715<br />

Self-satisfaction strategy, 155<br />

Semiotics, 142–143<br />

Sensation, 113<br />

Sets in use, 372<br />

Sexual appeals, 756–757<br />

Sexual Assault Prevention and Awareness<br />

Center, 767<br />

Shaping, 126<br />

Share of audience, 372–373<br />

Shelter Advertising Association, 438<br />

Shock advertising, 757–758<br />

Showing, 435<br />

Side panels, 496<br />

Single-source tracking methods, 645–646<br />

Situational determinants, 130–131<br />

Skyscrapers, 496<br />

Sleeper effect, 172<br />

Slice-of-death advertising, 279<br />

Slice-of-life advertising, 278–279<br />

Slotting allowances, 547–549, 742<br />

Small Business Administration, 549<br />

Smart-TV, 376<br />

Social class, consumer behavior and,<br />

128–129<br />

Social/cultural impact, of advertising,<br />

762–772<br />

anti-drug advertising, 773–774<br />

consumer manipulation, 765–766<br />

economic censorship, 769–771<br />

materialism, 764–765<br />

public service advertising, 772–774<br />

stereotyping, 766–769<br />

Social/love needs, 109–110<br />

Solicitations, gaining clients by, 93<br />

Source, 141, 168–179<br />

attractiveness, 172–177<br />

celebrities as; see Celebrity endorsement<br />

corporate leaders as, 171<br />

credibility, 168–172<br />

decorative models, 177<br />

direct, 168<br />

effectiveness measurement, 625<br />

expertise, 169<br />

familiarity, 172<br />

identification, 172<br />

indirect, 168<br />

likability, 172, 173–177<br />

power of, 177–179<br />

similarity, 172–173<br />

trustworthiness, 169–171<br />

Source bolsters, 158<br />

Source derogations, 158<br />

Source power, 177–179<br />

SPAM, 500–501, 507, 746<br />

Special audience newspapers, 414<br />

Specialized marketing communications<br />

services, 70, 94–96<br />

Specialty advertising, 443<br />

Spiffs, 546–547<br />

Split-run tests, 640<br />

Split-runs, 401<br />

Split-30s, 356<br />

Sponsorship, 363<br />

annual spending by property, 588<br />

corporate advertising, 586<br />

effectiveness measurement, 650–651<br />

event, 543, 588–590<br />

in foreign markets, 690–691<br />

Internet advertising, 487, 496<br />

Spot advertising, 361, 364, 367, 383<br />

IN21<br />

Subject Index<br />

Chapter Number Chapter Title

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