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Belch: Advertising and<br />

Promotion, Sixth Edition<br />

VII. Special Topics and<br />

Perspectives<br />

20. International<br />

Advertising and Promotion<br />

more than 3 billion viewers in over 200 countries. Visa used the sponsorship to deliver<br />

benefits to member banks, merchants, and cardholders. As part of its sponsorship, Visa<br />

provided 10,000 tickets worldwide for cardholders to win when Visa cards were used<br />

as part of merchant and company promotions.<br />

Sponsorship of concert tours by popular performers has also become an important<br />

part of many companies’ global marketing programs. For example, AOL sponsored<br />

Madonna’s Drowned World Tour and used its sponsorship to run promotions in tour<br />

cities to get consumers to sign up for its service. E Trade Financial sponsored the<br />

North American leg of the Rolling Stones world tour in 2002–2003, which took the<br />

legendary rock group to China and India for the first time.<br />

Unlike advertising, which can be done on a global basis, sales promotions must be<br />

adapted to local markets. Kamran Kashani and John Quelch noted several important<br />

differences among countries that marketers must consider in developing a sales promotion<br />

program. 98 They include the stage of economic development, market maturity,<br />

consumer perceptions of promotional tools, trade structure, and legal restrictions and<br />

regulations:<br />

• Economic development. In highly developed countries such as the United States,<br />

Canada, Japan, and Western European nations, marketers can choose from a wide<br />

range of promotional tools. But in developing countries they must be careful not to<br />

use promotional tools such as in- or on-package premiums that would increase the<br />

price of the product beyond the reach of most consumers. Free samples and<br />

demonstrations are widely used, effective promotional tools in developing countries.<br />

But coupons, which are so popular with consumers in the United States, are rarely<br />

used because of problems with distribution and resistance from retailers. In the United<br />

States and Britain, most coupons are distributed through newspapers (including FSIs)<br />

or magazines. Low literacy rates in some countries make print media an ineffective<br />

coupon distribution method, so coupons are delivered door to door, handed out in<br />

stores, or placed in or on packages. Figure 20-4 shows the total number of coupons<br />

distributed and redeemed in various countries in 2001.<br />

• Market maturity. Marketers must also consider the stage of market development for<br />

their product or service in various countries when they design sales promotions. To<br />

introduce a product to a country, consumer-oriented promotional tools such as<br />

sampling, high-value coupons, and cross-promotions with established products and<br />

brands are often effective. The competitive dynamics of a foreign market are also<br />

239<br />

billion<br />

Number of Coupons Distributed and Redeemed in Various Countries (2001)<br />

4<br />

billion<br />

6.1<br />

billion<br />

.57<br />

billion<br />

U.S. U.K. Canada Italy Spain<br />

Source: NCH Marketing Services 2002 Trend Report.<br />

2.7<br />

billion<br />

.12<br />

billion<br />

.490<br />

billion<br />

Coupons distributed<br />

Coupons redeemed<br />

.11<br />

billion<br />

.154<br />

billion<br />

.026<br />

billion<br />

© The McGraw−Hill<br />

Companies, 2003<br />

Figure 20-4 Number of<br />

coupons distributed and<br />

redeemed in various<br />

countries, 2001<br />

691<br />

Chapter Twenty International Advertising and Promotion

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