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the technology becomes critical and difficult to replace or obtain the same performance or
flexibility against defects.
3. Processing
It remained evident from Fig. 1 that planning and working on the processing (at an impact of
35%) will be an important factor in the success of projects. But organizational politics and
procedures, ones that ought to be designed as a part of any comprehensive solution to be
implemented, are also a part of the term “processing.”
Once again, when we speak of Biometrics, we are speaking of the direct participation of citizens,
for which we ought to begin by reviewing the extant laws and standards (or those which are
to be created), which will be the basis for planning the politics, processing and procedures of
the solution.
If we were to situate ourselves in Argentina, we could speak of Law 17.761 and its amendments 8
that regulate the identification, registry and classification of national human potential, or Law
24.450 that establishes the system of identification for newborns, wherein they are obliged to
identification through patronymic and biometrical data. If we were to speak of passports, we
could refer to the recommendations of the International Civil Aviation Organization (ICAO) 9 ,
an exceedingly important issue if we take into account the pressing need to be able to identify
a person beyond the borders of their home country, but in the domain of documentation of
citizens, we must heed existing debts like the standards of unique documents of identification,
realizing also the existence of countries where it is not the norm to require these documents
universally. That is to say, we shall analyze the different legal marks and standards in order to then
entertain issues such as which data is being registered, with what format (if one even exists), etc.
Identification of persons may be juridically resolved, but I believe that the advance of technology
and Biometrics systems of identification will make possible the appearance of new legal marks
for the digital identification of the citizen, collaborating in the achievement of the objectives
sought by many nations in the region – social inclusion, law of persons, and e-government, as
we mentioned in the beginning of this chapter.
Once we have revised the corresponding legal aspects, having in mind as well the area in which
the Biometrics project is to be developed, the focus ought to be placed on the planning of the
processing with the intent that it be linear and flexible, for these are two viable characteristics
in the use of Biometrics. These characteristics, the flexibility and linearity of processing, are the
beginnings of reengineering, set out in 1994 by its creators Michael Hammer and James Champy,
both coming from the technological world.
They defined concepts, saying, for example, “the need for simplicity produces enormous
consequences with regards to the manner of planning processing and giving shape to
organizations” 10 ; or, some of the postulates that were defined following the emergence of
8 http://www.boletinoficial.gov.ar/institucional/index.castle
9 http://www2.icao.int
10 (Reingeniería, M Hammer & J Champy, 1994, 54);
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