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Challenges in the Era of Globalization - iaabd

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<strong>Challenges</strong> <strong>in</strong> <strong>the</strong> <strong>Era</strong> <strong>of</strong> <strong>Globalization</strong><br />

Edited by Emmanuel Obuah<br />

The last two decades have seen <strong>in</strong>creased <strong>in</strong>terest <strong>in</strong> management challenges on <strong>the</strong> African cont<strong>in</strong>ent.<br />

Some scholars have questioned <strong>the</strong> effectiveness <strong>of</strong> Western management and human resource practices<br />

<strong>in</strong> Africa (Blunt & Jones, 1992; Kamoche et al, 2004). Africa rema<strong>in</strong>s relatively under-researched. One<br />

review (Punnett et al, 2009) <strong>of</strong> 17 papers deal<strong>in</strong>g with Africa <strong>in</strong>cluded three that dealt generally with<br />

Africa, one with sou<strong>the</strong>rn Africa and one with western Africa. Botswana, Kenya and Malawi were each<br />

<strong>in</strong>cluded <strong>in</strong> one study, three focused on Ghana and six on South Africa. The review found that a major<br />

challenge for leadership scholars is to develop a cross-cultural understand<strong>in</strong>g <strong>of</strong> leadership, especially <strong>in</strong><br />

<strong>the</strong> African context.<br />

There is little research on motivation and leadership <strong>in</strong> Africa or <strong>the</strong> African Diaspora; more work is<br />

required <strong>in</strong> almost every field to better understand <strong>the</strong> concepts <strong>of</strong> leadership and motivation from <strong>the</strong>se<br />

perspectives. Much <strong>of</strong> <strong>the</strong> management research on Africa is biased towards western <strong>the</strong>ories and<br />

concepts; only a few researchers have tried to understand <strong>the</strong> concepts <strong>of</strong> leadership and motivation from<br />

<strong>the</strong> perspective <strong>of</strong> African people. Studies that have focused on <strong>the</strong> cultural uniqueness <strong>of</strong> African<br />

countries suggest that effective leadership styles and motivational tools <strong>in</strong> Africa are different from<br />

Western countries; a paternalistic leadership style, tribal ties, non f<strong>in</strong>ancial rewards, spirituality,<br />

communalism, supportiveness and local concepts such as Ubuntu, play important roles <strong>in</strong> Africa. In<br />

addition, <strong>the</strong>re is no management research on <strong>the</strong> African Diaspora <strong>in</strong> Canada.<br />

The overall objective <strong>of</strong> this study is to exam<strong>in</strong>e <strong>the</strong> similarities and differences <strong>in</strong> perceptions <strong>of</strong> effective<br />

leadership and motivation <strong>in</strong> selected African countries and <strong>the</strong> African Diaspora <strong>in</strong> <strong>the</strong> Caribbean,<br />

Canada and <strong>the</strong> United States. In this paper, we present results <strong>of</strong> focus groups <strong>of</strong> people <strong>of</strong> African<br />

descent conducted <strong>in</strong> Canada. In future research, we will be conduct<strong>in</strong>g <strong>the</strong> focus groups <strong>in</strong> <strong>the</strong> o<strong>the</strong>r<br />

countries.<br />

Method<br />

In order to avoid a ‘western’ bias, an emic approach was used. The research began with a ‘blank page’, by<br />

ask<strong>in</strong>g respondents to def<strong>in</strong>e <strong>the</strong> concepts to be measured, ra<strong>the</strong>r than <strong>the</strong> researchers def<strong>in</strong><strong>in</strong>g <strong>the</strong>m. This<br />

was done through <strong>the</strong> use <strong>of</strong> <strong>the</strong> Delphi Technique followed by <strong>the</strong> focus groups. The results <strong>of</strong> <strong>the</strong> Focus<br />

groups held <strong>in</strong> Montreal are presented here.<br />

Participants<br />

To ensure accuracy <strong>of</strong> <strong>the</strong> focus group process, <strong>the</strong> procedure was run <strong>in</strong> Montreal on three different<br />

occasions. The pilot study groups <strong>in</strong>cluded black students from Concordia University, Montreal and <strong>the</strong><br />

second and third focus groups <strong>in</strong>cluded work<strong>in</strong>g adults <strong>of</strong> African descent <strong>in</strong> Montreal from various<br />

occupations.<br />

Procedure<br />

Barbour & Kitz<strong>in</strong>ger (1999) def<strong>in</strong>ed focus groups as group discussions explor<strong>in</strong>g a specific set <strong>of</strong> issues.<br />

Recently focus groups have ga<strong>in</strong>ed some social scientific respectability (Kahan, 2001) and have shown to<br />

be useful both <strong>in</strong> qualitative and quantitative research (Morgan, 1988). In each focus group, <strong>the</strong> facilitator<br />

began with an overview <strong>of</strong> <strong>the</strong> project. The facilitator encouraged discussion among <strong>the</strong> participants and<br />

noted key responses while work<strong>in</strong>g to try to achieve consensus. After conclud<strong>in</strong>g <strong>the</strong> discussion, <strong>the</strong><br />

facilitator asked <strong>the</strong> group members to rank <strong>the</strong> top five items <strong>in</strong> order <strong>of</strong> importance. The item ranked as<br />

most important was given a value <strong>of</strong> 5, <strong>the</strong> next most important a value <strong>of</strong> 4 and so on. The average score<br />

per item, per focus group was determ<strong>in</strong>ed. Therefore, <strong>the</strong> higher <strong>the</strong> average score, <strong>the</strong> more important<br />

that item was believed to be by <strong>the</strong> members <strong>of</strong> that focus group.<br />

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