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Challenges in the Era of Globalization - iaabd

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<strong>Challenges</strong> <strong>in</strong> <strong>the</strong> <strong>Era</strong> <strong>of</strong> <strong>Globalization</strong><br />

Edited by Emmanuel Obuah<br />

revealed that <strong>the</strong> employees were not aware <strong>of</strong> some policies such as compressed hours or work<strong>in</strong>g from<br />

home (telework<strong>in</strong>g). Some <strong>of</strong> <strong>the</strong> reasons given dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>terviews were that <strong>the</strong> current economic<br />

conditions <strong>in</strong> Nigeria did not support such flexible schemes. The employee relations <strong>of</strong>ficer, po<strong>in</strong>ted out<br />

that Nigerians are not used to such arrangements and f<strong>in</strong>d <strong>the</strong>m ra<strong>the</strong>r odd, “we have various polices like<br />

term time and part time but most <strong>of</strong> <strong>the</strong> employee choose full time because <strong>the</strong>y would earn more money<br />

from this work<strong>in</strong>g pattern”. Accord<strong>in</strong>g to Mordi et al, (2010), <strong>the</strong>re is a preference for conventional full<br />

time permanent contracts. For Mordi, The preference comes from a realization that <strong>the</strong> country has a<br />

weak and unstable <strong>in</strong>dustrial with large reserves <strong>of</strong> surplus labor struggl<strong>in</strong>g for scarce jobs. As one <strong>of</strong> <strong>the</strong><br />

respondents said:<br />

“I count myself luck to have this job, <strong>the</strong> salary just keep me go<strong>in</strong>g it is enormous hav<strong>in</strong>g to do<br />

any o<strong>the</strong>r arrangements like part time. Part time would not be worth my while as a man, I need to<br />

be able to provide for my immediate and extended family, so I need all <strong>the</strong> money I can get”<br />

(Cashier <strong>of</strong>ficer).<br />

The f<strong>in</strong>d<strong>in</strong>gs <strong>in</strong> this study align with o<strong>the</strong>r studies <strong>in</strong> that <strong>the</strong>re appears to be little utilization <strong>of</strong> work life<br />

balance polices among those employees with<strong>in</strong> <strong>the</strong> western hemisphere (Sp<strong>in</strong>ks, 2004). The low<br />

utilization <strong>of</strong> work-life balance programs has its probable root <strong>in</strong> <strong>the</strong> perception that adopt<strong>in</strong>g flexible<br />

work<strong>in</strong>g arrangements leads to less job security and h<strong>in</strong>ders future career prospects (Rodbourne, 1996;<br />

Stevens, Brown, and Lee, 2004). It seems that, though work-life programs are available to employees,<br />

<strong>in</strong>dividuals and organizations have yet to fully embrace <strong>the</strong> idea. In Nigeria, <strong>the</strong>re are similar problems<br />

but made worse by <strong>the</strong> ignorance exhibited by employers <strong>of</strong> <strong>the</strong> utility if WLB and <strong>the</strong> lack <strong>of</strong> <strong>in</strong>formation<br />

provided to <strong>the</strong> workers.<br />

Factors imped<strong>in</strong>g work life balance <strong>in</strong> Nigeria<br />

Lack <strong>of</strong> <strong>in</strong>formation and tra<strong>in</strong><strong>in</strong>g:<br />

Employees <strong>in</strong> this bank were oblivious to some policies that were <strong>in</strong> place <strong>in</strong> <strong>the</strong> organization such as<br />

leave, career breaks, unpaid leave, flexible work<strong>in</strong>g hours and compressed hours. It was clear that<br />

employees did not even know where to f<strong>in</strong>d basic <strong>in</strong>formation on a number <strong>of</strong> policies. Sometimes<br />

<strong>in</strong>formation was known by chance through <strong>the</strong> word mouth or those close to managers that were aware <strong>of</strong><br />

such <strong>in</strong>formation.<br />

It is clear from <strong>the</strong> <strong>in</strong>terviews that both employer and employees need to be tra<strong>in</strong>ed on <strong>the</strong> importance <strong>of</strong><br />

WLB. Employers need to understand that hav<strong>in</strong>g a healthy and less stressful workforce contributes to <strong>the</strong><br />

improved mental and physical health, job satisfaction and job performance. When employees were shown<br />

a list <strong>of</strong> o<strong>the</strong>r WLB policies and practices that exist <strong>in</strong> banks with<strong>in</strong> <strong>the</strong> UK, US and employees were<br />

excited at <strong>the</strong> prospects <strong>of</strong> hav<strong>in</strong>g more days’ awarded to maternity leave, <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> paternity<br />

leave and more options to work from home. For one <strong>of</strong> <strong>the</strong> respondents a management staff, he op<strong>in</strong>ed<br />

that giv<strong>in</strong>g workers more work life balance option or policies will:<br />

<strong>in</strong>cur unnecessary cost. He po<strong>in</strong>ted out that if <strong>the</strong> bank was to encourage people to work from<br />

home for example, <strong>the</strong> bank will need to provide workers with computers at home, free Internet<br />

access and some money to fuel <strong>the</strong> generator. You know we have electricity problem <strong>in</strong> Nigeria.<br />

Fear <strong>of</strong> legal implication <strong>of</strong> tak<strong>in</strong>g work life balance programs:<br />

Aga<strong>in</strong>, when <strong>the</strong> <strong>in</strong>formation was known by employees, <strong>the</strong>re appeared to be confusion as to <strong>the</strong> legal<br />

implications <strong>of</strong> employees request<strong>in</strong>g for more time. For <strong>in</strong>stance, some <strong>of</strong> <strong>the</strong> employees who had taken<br />

maternity leave would have loved to have a longer period but <strong>the</strong> bank only <strong>of</strong>fers <strong>the</strong> statutory<br />

requirement <strong>of</strong> three months. In <strong>the</strong> words <strong>of</strong> as some respondents po<strong>in</strong>ted out:<br />

507

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