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Challenges in the Era of Globalization - iaabd

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Abstract<br />

<strong>Challenges</strong> <strong>in</strong> <strong>the</strong> <strong>Era</strong> <strong>of</strong> <strong>Globalization</strong><br />

Edited by Emmanuel Obuah<br />

Foster<strong>in</strong>g Bus<strong>in</strong>ess Ethics <strong>in</strong> Pursuit <strong>of</strong> Organizational Integrity <strong>in</strong> a globalized bus<strong>in</strong>ess<br />

environment: Dilemmas for South African Bus<strong>in</strong>ess Organizations<br />

Abel J. Diale: dialeaj@tut.ac.za<br />

Tshwane University <strong>of</strong> Technology, South Africa<br />

A globalized bus<strong>in</strong>ess environment presents <strong>the</strong> bus<strong>in</strong>ess organizations with opportunities and challenges. These can<br />

be seen from <strong>the</strong> daily media exposures <strong>of</strong> wrongdo<strong>in</strong>g <strong>in</strong> areas <strong>of</strong> unethical practices (e.g. cartel behavior among<br />

dom<strong>in</strong>ant players <strong>in</strong> specific <strong>in</strong>dustries) and illegal practices (e.g. <strong>in</strong>sider trad<strong>in</strong>g, price fix<strong>in</strong>g and eaves dropp<strong>in</strong>g).<br />

All <strong>the</strong>se occur while <strong>the</strong>se organizations have well-articulated ethics codes / codes <strong>of</strong> conduct and relevant<br />

legislation govern<strong>in</strong>g bus<strong>in</strong>ess practices. The paper <strong>in</strong>tends to <strong>in</strong>terrogate a central feature <strong>of</strong> even when<br />

organizations have well-articulated codes <strong>of</strong> ethics / conduct that guide <strong>the</strong>ir bus<strong>in</strong>ess deal<strong>in</strong>gs, <strong>the</strong>y still f<strong>in</strong>d<br />

<strong>the</strong>mselves on <strong>the</strong> wrong side <strong>of</strong> <strong>the</strong> law and br<strong>in</strong>g<strong>in</strong>g <strong>the</strong>ir ethical stand<strong>in</strong>g <strong>in</strong> question. To address this<br />

predicament, <strong>the</strong> study selected two organizations, which <strong>in</strong> <strong>the</strong>ir respective markets, have a fair share and<br />

considerable <strong>in</strong>fluence. The cases referred to were presented before <strong>the</strong> Competitions Tribunal and <strong>the</strong> Supreme<br />

Courts <strong>of</strong> South Africa respectively between <strong>the</strong> years 2006 - 2010. These cases will be presented and analyzed, with<br />

<strong>the</strong> view <strong>of</strong> draw<strong>in</strong>g recommendations for considerations by managers <strong>of</strong> corporations.<br />

Introduction<br />

In <strong>the</strong> era <strong>of</strong> modern technological revolution and <strong>the</strong> expand<strong>in</strong>g global village, organizations and <strong>the</strong>ir<br />

leaders have come under <strong>in</strong>creas<strong>in</strong>g pressure to demonstrate <strong>the</strong>ir moral and ethical pedigree. Ghillyer<br />

(2008) and KLM Inc (2007) observed that, until recently, few organizations seriously considered ethics to<br />

be a legitimate topic for enterprise plann<strong>in</strong>g and strategic th<strong>in</strong>k<strong>in</strong>g. This practice, <strong>the</strong> authors contend,<br />

brought <strong>the</strong> strongest news <strong>of</strong> <strong>the</strong> last decade l<strong>in</strong>ked to grow<strong>in</strong>g trend <strong>of</strong> unethical bus<strong>in</strong>ess behaviour.<br />

This aspect is fur<strong>the</strong>r presented by (Ogbuechi, Folami & Kwesiba, 2007) when assert<strong>in</strong>g that, as <strong>the</strong><br />

global awareness <strong>of</strong> ethical and corporate responsibility issues is cont<strong>in</strong>ually <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> conduct <strong>of</strong><br />

bus<strong>in</strong>ess transactions efficiently and effectively <strong>in</strong> a mere technocratic sense is no longer sufficient to<br />

preserve <strong>the</strong> acceptability <strong>of</strong> managers <strong>in</strong> a globalized marketplace. Fur<strong>the</strong>r, while <strong>the</strong>re is yet no<br />

universal morality standard, ethical and corporate <strong>in</strong>tegrity considerations must become an <strong>in</strong>tegral <strong>of</strong> <strong>the</strong><br />

decision-mak<strong>in</strong>g process. This was not considered an <strong>in</strong>tegral part <strong>of</strong> <strong>the</strong> plann<strong>in</strong>g and implementation<br />

process.<br />

The paper will look <strong>in</strong>to <strong>the</strong> possible factors that make bus<strong>in</strong>ess organizations to flout <strong>the</strong>ir own<br />

organizational ethics with <strong>the</strong> hope <strong>of</strong> ga<strong>in</strong><strong>in</strong>g competitive advantage <strong>in</strong> <strong>the</strong> market. The results presented<br />

were obta<strong>in</strong>ed us<strong>in</strong>g a qualitative study, utiliz<strong>in</strong>g a comparative case study approach. A comparative<br />

analysis will be made based on two (2) bus<strong>in</strong>ess organizations <strong>in</strong> South African <strong>the</strong> periods 2006 – 2010.<br />

The paper will provide some overview <strong>of</strong> ethics, bus<strong>in</strong>ess ethics, and ethical pr<strong>in</strong>ciples <strong>of</strong> Corporate<br />

Governance as per <strong>the</strong> K<strong>in</strong>g III Report (2009) as well aspects that constitute Organizational Integrity. This<br />

will be followed by <strong>the</strong> analysis <strong>of</strong> <strong>the</strong> cases selected. The results will be presented and conclud<strong>in</strong>g<br />

remarks will be made for managerial consideration.<br />

Def<strong>in</strong>itions: Ethics, Bus<strong>in</strong>ess Ethics, Corporate Governance<br />

The view expressed by Fourie (2010) is that ethics relate to moral pr<strong>in</strong>ciples and rules <strong>of</strong> conduct and <strong>the</strong>y<br />

call upon us to evaluate personal <strong>in</strong>terests aga<strong>in</strong>st <strong>the</strong> good <strong>of</strong> <strong>the</strong> company or employees and ultimately,<br />

527

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