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Challenges in the Era of Globalization - iaabd

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Proceed<strong>in</strong>gs <strong>of</strong> <strong>the</strong> 12th Annual Conference © 2011 IAABD<br />

society itself. This view is similar to <strong>the</strong> one articulated by Diale (2008) when stat<strong>in</strong>g that ethics is a<br />

notion that is used to refer to standards <strong>of</strong> behavior that tell us what we ought to do <strong>in</strong> both our private<br />

and pr<strong>of</strong>essional life. They apply to all <strong>in</strong>dividuals, organizations and society as a whole. They represent a<br />

purposive action accord<strong>in</strong>g to some set <strong>of</strong> values <strong>in</strong> determ<strong>in</strong><strong>in</strong>g what actions measure positively or<br />

negatively <strong>in</strong> terms <strong>of</strong> acceptable societal moral standards. The same could be said <strong>of</strong> <strong>the</strong> assertions by<br />

Rossouw & van Vuuren (2005) and Nadler (2007). On <strong>the</strong> basis <strong>of</strong> <strong>the</strong> above-stated exploration, it could<br />

be deduced that ethics is an <strong>in</strong>escapable aspect <strong>of</strong> life <strong>in</strong> general and, human-k<strong>in</strong>d <strong>in</strong> particular to make<br />

ensu<strong>in</strong>g <strong>in</strong>teractions mean<strong>in</strong>gful.<br />

Related to ethics is <strong>the</strong> notion <strong>of</strong> bus<strong>in</strong>ess ethics which Ghillyer (2008) describes as <strong>in</strong>volv<strong>in</strong>g <strong>the</strong><br />

application <strong>of</strong> standards <strong>of</strong> moral behavior to bus<strong>in</strong>ess situations which can be approached from two<br />

dist<strong>in</strong>ct perspectives, namely; a descriptive summation <strong>of</strong> <strong>the</strong> customs, attitudes and rules that are<br />

observed with<strong>in</strong> a bus<strong>in</strong>ess, this is basically a documentation <strong>of</strong> what is happen<strong>in</strong>g and; A normative (or<br />

prescriptive) evaluation <strong>of</strong> <strong>the</strong> degree to which <strong>the</strong> observed customs, attitudes and rules can be said to be<br />

ethical, this is a recommendation <strong>of</strong> what should be happen<strong>in</strong>g. Bus<strong>in</strong>ess ethics accord<strong>in</strong>g Rossouw<br />

(1997) is based on <strong>the</strong> results <strong>of</strong> <strong>the</strong> study conducted among em<strong>in</strong>ent academics <strong>in</strong> Bus<strong>in</strong>ess Schools,<br />

bus<strong>in</strong>ess leaders <strong>in</strong>terested <strong>in</strong> bus<strong>in</strong>ess ethics and o<strong>the</strong>r academic departments provid<strong>in</strong>g ethics education<br />

<strong>in</strong> South Africa. In <strong>the</strong> author’s view, bus<strong>in</strong>ess ethics can be expla<strong>in</strong>ed along <strong>the</strong> follow<strong>in</strong>g trends. These<br />

are; (1) bus<strong>in</strong>ess ethics can be expla<strong>in</strong>ed <strong>in</strong> terms <strong>of</strong> personal values and virtues that should be applied to<br />

bus<strong>in</strong>ess; (2) <strong>in</strong> terms <strong>of</strong> <strong>the</strong> application <strong>of</strong> societal or religious norms/rules/standards/values to bus<strong>in</strong>ess<br />

practices and; (3) as a reflection on economic practices and decision-mak<strong>in</strong>g that will ensure that bus<strong>in</strong>ess<br />

activities are beneficial to <strong>in</strong>dividuals and society alike with<strong>in</strong> <strong>the</strong> framework <strong>of</strong> a competitive marketdriven<br />

economy. Rezaee (2009) identified <strong>the</strong> follow<strong>in</strong>g levels accord<strong>in</strong>g to which bus<strong>in</strong>ess ethics have<br />

been identified based on what type <strong>of</strong> bus<strong>in</strong>ess and how <strong>the</strong>ir actions are evaluated. They are: (1) <strong>the</strong><br />

society level, which def<strong>in</strong>es ethical behavior and assesses <strong>the</strong> effect <strong>of</strong> bus<strong>in</strong>ess on society; (2) <strong>the</strong><br />

<strong>in</strong>dustry level, which suggests that different <strong>in</strong>dustries have <strong>the</strong>ir own set <strong>of</strong> ethical standards (e.g.<br />

chemical <strong>in</strong>dustry v/s pharmaceutical <strong>in</strong>dustry); (3) <strong>the</strong> company level, under which different companies<br />

have <strong>the</strong>ir own set <strong>of</strong> ethical standards and; (4) <strong>the</strong> <strong>in</strong>dividual manager level, at which each manager and<br />

o<strong>the</strong>r corporate participants are responsible for <strong>the</strong>ir own ethical behavior.<br />

On <strong>the</strong> basis <strong>of</strong> <strong>the</strong> afore-mentioned, it can be argued that bus<strong>in</strong>ess ethics should not be applied as a<br />

separate set <strong>of</strong> moral standards or ethical concepts from general ethics, <strong>in</strong>stead, bus<strong>in</strong>ess ethics by all<br />

<strong>in</strong>tents and purpose call for moral action with<strong>in</strong> <strong>the</strong> corporate environment so that <strong>the</strong> bus<strong>in</strong>ess entity can<br />

rema<strong>in</strong> viable and cont<strong>in</strong>ue serve its market both efficiently and pr<strong>of</strong>itably (Fourie, 2010)(Ghillyer, 2008).<br />

The case for bus<strong>in</strong>ess ethics can be justified on <strong>the</strong> follow<strong>in</strong>g aspects, viz. <strong>the</strong> importance <strong>of</strong> bus<strong>in</strong>ess<br />

ethics based on <strong>the</strong> public role that bus<strong>in</strong>ess play <strong>in</strong> society; <strong>the</strong> contribution that bus<strong>in</strong>ess ethics can make<br />

toward improvement <strong>of</strong> bus<strong>in</strong>ess performance and; bus<strong>in</strong>ess ethics help to overcome <strong>the</strong> discrepancy that<br />

<strong>in</strong>dividuals <strong>of</strong>ten experience between <strong>the</strong>ir <strong>in</strong>dividual values and those pursued by <strong>in</strong> bus<strong>in</strong>ess (Rossuw,<br />

1997). In simple terms, bus<strong>in</strong>ess ethics makes a strong case for m<strong>in</strong>imiz<strong>in</strong>g <strong>the</strong> effects <strong>of</strong> ethical dilemmas<br />

for employees and managers alike when confronted with situations <strong>of</strong> mak<strong>in</strong>g bus<strong>in</strong>ess decisions or<br />

tak<strong>in</strong>g actions that might have <strong>the</strong> potential for compromis<strong>in</strong>g <strong>the</strong> <strong>in</strong>tegrity <strong>of</strong> <strong>the</strong> organization.<br />

Instances <strong>of</strong> organizational collapses due to ethical <strong>in</strong>discretions by decision-makers are abundant. The<br />

ethical track record <strong>of</strong> many organizations over <strong>the</strong> last two decades would make one to believe that <strong>the</strong>re<br />

have been no such policies and procedures which led to questions as to whe<strong>the</strong>r “Is Bus<strong>in</strong>ess Ethics an<br />

Oxymoron?”. The negative publicity <strong>of</strong> ethical meltdown <strong>of</strong> bus<strong>in</strong>ess organizations brought to <strong>the</strong> fore <strong>the</strong><br />

urgency <strong>of</strong> bus<strong>in</strong>ess organizations to re-look <strong>in</strong>to <strong>the</strong>ir ethical outlook and make-up. Internationally, as<br />

articulated by Ghillyer (2008) and Stanwick & Stanwick (2009), numerous prom<strong>in</strong>ent organization that<br />

were previously held as models <strong>of</strong> aggressive bus<strong>in</strong>ess management; (e.g. Enron, Global Cross<strong>in</strong>g,<br />

Health South, IMClone, Tyco, WorldCom, Parmalat, Livedoor, Boe<strong>in</strong>g to name but a few) have been<br />

proved to be fundamentally flawed <strong>in</strong> <strong>the</strong>ir ethical practices. Similarly, South Africa did not escape <strong>the</strong><br />

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