NO more relationships with 'girls next door'!; - after TWO in the 'Priory Street Posse'!

meter and that of my neighbour opposite, to be reversed! I
rang Npower several times, then Powerwatch, then a quango
called MPAS, costing several pounds in long calls on hold.
Finally I made a final free phone call to Green Energy, who said
it was Powerwatch who were the responsible watchdog, and
they would call them for me. Finally that day I made several
calls to my PC supplier, and they finally promised to send a
missing driver disk for the DVD RW drive on my computer.
Thursday, despite the postal strike my new bank card arrived
on the wings of Mercury! Powerwatch called and asked a few
brief questions and left me with them with my wrong meter
case in hand. I had no money left so was amazed to get
through to the crisis loan telephone operator straight away. I
applied for a loan, and they rang back offering just £25.36, to
last possibly till Monday unless I got my PIN number for my
card, so I rang my Father for help – the first of about ten times
in the next three days – for him each time to wind me up
totally with wild lies about ‘you spending three quarters of your
£1500 a month income on smoking, Simon!’ So much so that
each time I generally ended up swearing at the silly old fool, as
I put it, and putting the phone down on him! I rang the police
about the fraud, because the crisis loan people needed me to,
before believing my true story – then Julie took me to Hertford
and I drew out the loan after a very long wait indeed, as usual
– for there was a long queue of other loan claimants… I tried
my card’s old PIN number at the bank ATM – it worked, I was
under £142 overdrawn – so deposited £2 of my crisis loan so I
could draw out £10 at the ATM – I was that desperate for cash!
That story has continued for the whole two months since…
On Friday Powerwatch called again to say that they had written
to Npower with a full description of my problem, asking them
for the full £308 refund of what I had paid them since March.
The paperwork for the fraud finally arrived from the bank, and I
signed and faxed it, rang to confirm it had had arrived, only to
be horrified to learn that it had to wait two working days to
reach the actual office dealing with the fraud from another
office with the fax machine. The utter lack of urgency appalled
me – such is red tape! I rang Npower and was told to ring the
billing department tomorrow – so could not progress my claim
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