Electra Elite IPK Programming Manual - Southwestern Telephone ...

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Electra Elite IPK Document Revision 4
1-8-25 ACD/UCD Group Agent Assignment
General Description
Use this Memory Block to specify the Agent Station Number and the Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) Group Number where each agent is
assigned.
Display
Data
No.
Programming Procedures
1 Go off-line.
2 Press LK1 + LK8 + BE to access the Memory Block.
3 Setting data includes Group no. (1 ~ 4) and Station No. (4 digits max.) Use the dial pad
to enter data.
Agent station number is one of the following:
2 digit (10 ~ 89)
�
3 digit (100 ~ 899)
�
4 digit (1000 ~ 8999)
�
4 Press G to write Group and Station No. and advance to next Agent number (1 ~ 32).
5 Repeat Steps 3 and 4 for each remaining Agent. The next Memory Block is displayed.
6 Program next Memory Block or press E to go back on-line.
Related Programming
Agent
No.
Title
(1~32)
Group
No.
(1~4)
2 5 : A G 0 1 / G P _ =
M.B. Number Memory Block Name
Station
No.
4 Digits (max.)
T I M E D I S P L A Y
1-1-46 Access Code (1-Digit) Assignment
1-1-47 Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
1-2-03 2-, 3- or 4-Digit Station Number Selection
1-12-00 ACD/UCD Group Pilot Number Assignment
UCD and ACD cannot be installed in the same system.
Default Values
� Notes �
Not Specified
System Mode
1
Submode
8
Data No.
25
PC Programming
�+AA
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Programming Manual 2 - 233