Electra Elite IPK Programming Manual - Southwestern Telephone ...

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Electra Elite IPK Document Revision 4
1-12-02 ACD/UCD Overflow Time Selection
General Description
Use this Memory Block to specify the maximum time a waiting Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) call remains at an ACD/UCD group
before overflowing to a specified Station or Station Hunt group.
Display
Settings
LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8 The shaded
∞ 10 20 30 60 120 180 240
selection is the
default. Times
are in seconds.
Programming Procedures
1 Go off-line.
Data
Group No.
(1~4) Title
No.
2 Press LK1 + LK12 + JB to access the Memory Block.
3 Press the corresponding CO/PBX line key to change the data option.
4 Press G to write the data. The next Group No. for Memory Block 1-12-00 is displayed.
5 Program Memory Blocks 1-12-00~02 for each Group No. After Group No. 4 is programmed, Group No. 1 for Memory Block
1-12-00 is displayed again.
6 Press E to go back on-line.
Related Programming
0 1 / 0 2 : O V F T M R = 6 0
T I M E D I S P L A Y
M.B. Number Memory Block Name
1-1-46 Access Code (1-Digit) Assignment
1-1-47 Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
1-2-03 2-, 3-, 4-Digit Station Number Selection
1-8-25 ACD/UCD Group Agent Assignment
Setting
Data
1-12-01 ACD/UCD Group Overflow Destination Assignment
An ACD/UCD Group Pilot Number cannot be programmed as the overflow destination.
� Notes �
System Mode
1
Submode
12
Data No.
02
PC Programming
�+AA
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Programming Manual 2 - 305