Electra Elite IPK Programming Manual - Southwestern Telephone ...

___________________________________________________________________________________
Document Revision 4 Electra Elite IPK
1-8-40 ACD Hunt Time
General Description
Use this Memory Block to assign the time for hunting among the Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) agents that do not answer an ACD/
UCD call.
Display
Settings
Data
No.
LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8 The shaded
10s 20s 30s 60s 120s 240s ∞
(No Limit)
Programming Procedures
1 Go off-line.
2 Press LK1 + LK8 + DK to access the Memory Block.
3 Press the corresponding CO/PBX line key to assign the value. Default Values
4 Press G to write the data. The next Memory Block is displayed.
5 Program next Memory Block or press E to go back on-line.
Related Programming
Title
4 0 : A C D T I M E R 1 0 S
T I M E D I S P L A Y
M.B. Number Memory Block Name
1-8-25 ACD/UCD Group Agent Assignment
1-12-00 ACD/UCD Group Pilot Number Assignment
1-12-01 ACD/UCD Group Overflow Destination Assignment
1-12-02 ACD/UCD Overflow Time Selection
Setting
Data
selection is the
default.
10 seconds
System Mode
1
Submode
8
Data No.
40
PC Programming
�+AA
___________________________________________________________________________________
2 - 248 Memory Blocks