Electra Elite IPK Programming Manual - Southwestern Telephone ...

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Electra Elite IPK Document Revision 4
1-12-01 ACD/UCD Group Overflow
Destination Assignment
General Description
Use this Memory Block to specify the station or Station Hunt group where the overflow
call of each Automatic Call Distribution/Uniform Call Distribution (ACD/UCD) group is
routed when incoming calls overflow.
Display
Programming Procedures
1 Go off-line.
Data
Group No.
(1~4) Title
No.
2 Press LK1 + LK12 + JA to access the Memory Block.
3 Enter data using the dial pad.
The following are used when entering data:
�
Jto move the cursor left
Lto move the cursor right
K~Ito enter numeric data
Setting Data:
�
Station No.
2-digit (10~89)
3-digit (100~899)
4-digit (1000~8999)
4 Press G to write the data. The next Memory Block is displayed.
5 Program the next Memory Block or press E to go back on-line.
Related Programming
0 1 / 0 1 : O V F L W =
T I M E D I S P L A Y
M.B. Number Memory Block Name
1-1-46 Access Code (1-Digit) Assignment
1-1-47 Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
Data
Setting
No.
(Station
max. 4 Digits)
1-2-03 2-, 3-, 4-Digit Station Number Selection
1-8-25 ACD/UCD Group Agent Assignment
Default Values
Not Specified
System Mode
1
Submode
12
Data No.
01
PC Programming
�+AA
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Programming Manual 2 - 303