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242 INTERNET-BASED <strong>RESEARCH</strong> AND COMPUTER USAGE<br />

time of writing, Skype.com provides a real-time,<br />

extremely inexpensive means of direct conversation<br />

via the Internet, either from computer to<br />

computer or from computer to a fixed line. Because<br />

of these or other features, the Internet may also<br />

enable researchers to contact hard-to-reach groups<br />

and individuals (e.g. in the case of conducting research<br />

on sensitive topics). On the other hand, as<br />

mentioned above, the reduction of the interview<br />

to purely a written exchange can mitigate some of<br />

the essential features of an interview as discussed<br />

in Chapter 16: the need to regard interviews as a<br />

full social encounter.<br />

Chat rooms provide the opportunity for split<br />

screens and shared screens, thereby displaying the<br />

ongoing dialogue between participants. If chat<br />

rooms are not to be used, then email provides<br />

an alternative, which presents an opportunity<br />

for ongoing discussion that is dependent on the<br />

(usually fast) speed of the email facility. These<br />

approaches may lack the spontaneity and richness<br />

of conventional interviews, but they also have<br />

the attractions afforded by anonymity and the<br />

absence of a face-to-face encounter (though the<br />

use of video cameras located above computer<br />

screens can also be added to the interview). The<br />

quality of the image may be poor and may not be<br />

synchronous with the speaker – there often being<br />

a slight delay, br<strong>ok</strong>en images or movement in<br />

a series of freeze-frame rather than continuous<br />

imaging. Internet interviewing can also go offline,<br />

with respondents writing their own responses to<br />

questions and sending them at different times,<br />

though, to some extent, this merges the interview<br />

with the questionnaire survey, the only difference<br />

perhaps being in the degree of flexibility of<br />

questions (contents, nature, emerging issues and<br />

follow-up) in online interviews in comparison to<br />

questionnaires. Internet interviews simply require<br />

both parties to agree a time to log on to the<br />

computer in order to conduct the interview, and,<br />

if required or possible, to set up the video camera.<br />

Searching for research materials on the<br />

Internet<br />

The storage and retrieval of research data on<br />

the Internet play an important role not only<br />

in keeping researchers abreast of developments<br />

across the world, but also in providing access<br />

to data which can inform literature searches to<br />

establish construct and content validity in their<br />

own research. Indeed, some kinds of research<br />

are essentially large-scale literature searches (e.g.<br />

the research papers published in the journal<br />

Review of Educational Research). Online journals,<br />

abstracts and titles enable researchers to keep<br />

up with the cutting edge of research and to<br />

conduct a literature search of relevant material<br />

on their chosen topic. Web sites and email<br />

correspondence enable networks and information<br />

to be shared. For example, researchers wishing to<br />

gain instantaneous global access to literature and<br />

recent developments in research associations can<br />

reach Australia, East Asia, the United Kingdom<br />

and United States in a matter of seconds through<br />

such web sites as the following:<br />

American Educational Research Association: http://<br />

www.aera.net<br />

American Educational Research Association (again):<br />

http://www.lalc.k12.ca.us/catalog/providers/185.html<br />

Australian Council for Educational Research: http://<br />

www.acer.edu.au/index2.html<br />

British Educational Research Association: http://<br />

www.bera.ac.uk<br />

Chinese American Educational Research Association:<br />

http://www.ttu.eedu/∼edupsy/regis.html<br />

Curriculum, Evaluation and Management Centre<br />

(UK: among the largest monitoring centres of its<br />

kind in the world): http://www.cemcentre.org<br />

Economic and Social Research Council (UK) http://<br />

www.esrc.ac.uk<br />

Educators’ Reference Desk (the source of ERIC<br />

in the United States, publications of the American<br />

Educational Research Association): http://<br />

www.eduref.org/<br />

European Educational Research Association: http://<br />

www.eera.ac.uk/index.html<br />

Hong Kong Educational Research Association:<br />

http://www.fed.cuhk.edu.hk/∼hkera<br />

Mid-South Educational Research Association (a very<br />

large regional association in the United States):<br />

http://www.msstate.edu/org/msera/msera.html

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