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386 ACCOUNTS<br />

Box 17.2<br />

Account gathering<br />

Research strategy<br />

Informants<br />

<br />

<br />

<br />

Definition of episode and role groups<br />

representing domain of interest<br />

Identification of exemplars<br />

Selection of individual informants<br />

Control procedure<br />

<br />

<br />

<br />

Rationale for choice of episode and role groups<br />

Degree of involvement of potential informants<br />

Contact with individuals to establish motive for<br />

participation, competence and performance<br />

Account gathering situation<br />

<br />

<br />

<br />

<br />

<br />

<br />

Establishing venue<br />

Recording the account<br />

Controlling relevance of account<br />

Authenticating account<br />

Establishing role of interviewer and<br />

interviewee<br />

Post account authentication<br />

<br />

<br />

<br />

<br />

<br />

<br />

Contextual effects of venue<br />

Appropriateness and accuracy in documenting<br />

account<br />

Accounts agenda<br />

Negotiation and internal consistency<br />

Degree of direction<br />

Corroboration<br />

Transformation of accounts<br />

<br />

<br />

Provision of working documents<br />

Data reduction techniques<br />

Researchers’ accounts<br />

<br />

<br />

Transcription reliability; coder reliability<br />

Appropriateness of statistical and content analyses<br />

<br />

Account of the account: summary, overview,<br />

interpretation<br />

<br />

Description of research operations, explanatory<br />

scheme and theoretical background<br />

Source:BrownandSime1981:163<br />

prompted by the fifteen situations listed in<br />

Box 17.3.<br />

Because the experience-sampling method<br />

avoids interrogation, the material which emerges<br />

is less organized than that obtained from a<br />

tightly structured interview. Successful handling<br />

of individual accounts therefore requires the<br />

researcher to know the interview content<br />

extremely well and to work toward the gradual<br />

emergence of tentative interpretive schemata<br />

which he then modifies, confirms or falsifies<br />

as the research continues. Kitwood identifies<br />

eight methods for dealing with the tape-recorded<br />

accounts. The first four methods are fairly close to<br />

the approach adopted in handling questionnaires,<br />

and the rest are more in tune with the ethogenic<br />

principles that we identified earlier:<br />

<br />

<br />

<br />

The total pattern of choice: the frequency of<br />

choice of various items permits some surface<br />

generalizations about the participants, taken as<br />

agroup.Themostrevealinganalysesmaybe<br />

those of the least and most popular items.<br />

Similarities and differences: using the same<br />

technique as in the first method, it is possible to<br />

investigate similarities and differences within<br />

the total sample of accounts according to some<br />

characteristic(s) of the participants such as age,<br />

sex, level of educational attainment, etc.<br />

Grouping items together: it may be convenient<br />

for some purposes to fuse together categories<br />

that cover similar subject matter. For example,<br />

items 1, 5 and 14 in Box 17.3 relate to conflict;<br />

items 4, 7 and 15 relate to personal growth and<br />

change.

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