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PLANNING INTERVIEW-BASED <strong>RESEARCH</strong> PROCEDURES 369<br />

factoring: bringing a large number of variables<br />

under a smaller number of (frequently)<br />

unobserved hypothetical variables<br />

identifying and noting relations between<br />

variables<br />

finding intervening variables: lo<strong>ok</strong>ing for other<br />

variables that appear to be ‘getting in the way’<br />

of accounting for what one would expect to be<br />

strong relationships between variables<br />

<br />

building a logical chain of evidence: noting<br />

causality and making inferences<br />

making conceptual/theoretical coherence:<br />

moving from metaphors to constructs to theories<br />

to explain the phenomena.<br />

This progression, though perhaps positivist in its<br />

tone, is a useful way of moving from the specific<br />

to the general in data analysis. Running through<br />

the suggestions from Miles and Huberman (1994)<br />

is the importance that they attach to coding of<br />

responses in interviews, partially as a way of<br />

reducing what is typically data overload from<br />

qualitative data.<br />

Coding has been defined by Kerlinger (1970)<br />

as the translation of question responses and<br />

respondent information to specific categories for<br />

the purpose of analysis. As we have seen, many<br />

questions are precoded, that is, each response can<br />

be immediately and directly converted into a score<br />

in an objective way. Rating scales and checklists<br />

are examples of precoded questions. Coding is the<br />

ascription of a category label to a piece of data,<br />

with the category label either decided in advance<br />

or in response to the data that have been collected.<br />

We discuss coding more fully in Chapter 23,<br />

and we refer the reader to that discussion.<br />

Content analysis involves reading and judgement;<br />

Brenner et al. (1985)setoutthirteensteps<br />

in undertaking a content analysis of open-ended<br />

data:<br />

1 Briefing: understanding the problem and its<br />

context in detail.<br />

2 Sampling: of people, including the types of<br />

sample sought (see Chapter 4).<br />

3 Associating: with other work that has been<br />

done.<br />

4 Developingahypothesis.<br />

5 Testing the hypothesis.<br />

6 Immersinginthedatacollected,topickupall<br />

the clues.<br />

7 Categorizing: in which the categories and<br />

their labels must reflect the purpose of the<br />

research, be exhaustive and be mutually<br />

exclusive.<br />

8 Incubating:reflectingondataanddeveloping<br />

interpretations and meanings.<br />

9 Synthesizing: involving a review of the<br />

rationale for coding and an identification of<br />

the emerging patterns and themes.<br />

10 Culling: condensing, excising and even<br />

reinterpreting the data so that they can be<br />

written up intelligibly.<br />

11 Interpreting: making meaning of the data.<br />

12 Writing: including giving clear guidance on<br />

the incidence of occurrence; proving an<br />

indication of direction and intentionality of<br />

feelings; being aware of what is not said as well<br />

as what it said – silences; indicating salience<br />

to the readers and respondents (Brenner et al.<br />

1985: 140–3).<br />

13 Rethinking.<br />

This process, Brenner et al. (1985:144)suggest,<br />

requires researchers to address thirteen factors:<br />

1 Understand the researchbrief thoroughly.<br />

2 Evaluate the relevance of the sample for the<br />

research project.<br />

3 Associate their own experiences with the<br />

problem, lo<strong>ok</strong>ing for clues from the past.<br />

4 Develop testable hypotheses as the basis for<br />

the content analysis (the authors name this<br />

the ‘Concept Bo<strong>ok</strong>’).<br />

5 Test the hypotheses throughout the interviewing<br />

and analysis process.<br />

6 Stay immersed in the data throughout the<br />

study.<br />

7 Categorize the data in the Concept Bo<strong>ok</strong>,<br />

creating labels and codes.<br />

8 Incubate the databeforewriting up.<br />

9 Synthesize the data in the Concept Bo<strong>ok</strong>,<br />

lo<strong>ok</strong>ing for key concepts.<br />

10 Cull the data, being selective is important<br />

because it is impossible to report everything<br />

that happened.<br />

Chapter 16

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