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56 THE ETHICS OF EDUCATIONAL AND SOCIAL <strong>RESEARCH</strong><br />

is taking place (an insider), though in the case<br />

of the latter, it is generally unwise to take cooperation<br />

for granted. Where research procedures<br />

are extensive and complicated, however, or where<br />

the design is developmental or longitudinal, or<br />

where researchers are not normally based in the<br />

target community, the problems of access are more<br />

involved and require greater preparation. Box 2.3<br />

gives a flavour of the kinds of accessibility problems<br />

that can be experienced (Foster 1989).<br />

Having identified the official and significant<br />

figures whose permission must be sought, and<br />

before actually meeting them, researchers will<br />

need to clarify in their own minds the precise<br />

nature and scope of their research. It is desirable<br />

that they have a total picture of what it all entails,<br />

even if the overall scheme is a provisional one<br />

(though we have to bear in mind that this may<br />

cause difficulties later). In this respect researchers<br />

could, for instance, identify the aims of the<br />

research; its practical applications, if any, the<br />

design, methods and procedures to be used, the<br />

nature and size of samples or groups, what tests are<br />

to be administered and how, what activities are to<br />

Box 2.3<br />

Close encounters of a researcher kind<br />

My first entry into a staffroom at the college was the<br />

occasion of some shuffling and shifting of bo<strong>ok</strong>s and<br />

chairs so that I could be given a comfortable seat while<br />

the tutor talked to me from a standing position. As time<br />

progressed my presence was almost taken for granted<br />

and later, when events threatened the security of the<br />

tutors, I was ignored. No one enquired as to whether<br />

they could assist me and my own enquiries were met<br />

with cursory answers and confused lo<strong>ok</strong>s, followed<br />

by the immediate disappearance of the individuals<br />

concerned, bearing a pile of papers. I learned not<br />

to make too many enquiries. Unfortunately, when<br />

individuals feel insecure, when their world is threatened<br />

with change that is beyond their control, they are likely<br />

to respond in an unpredictable manner to persons<br />

within their midst whose role is unclear, and the role<br />

of the researcher is rarely understood by those not<br />

engaged in research.<br />

Source:Foster1989:194<br />

be observed, which subjects are to be interviewed,<br />

observational needs, the time involved, the degree<br />

of disruption envisaged; arrangements to guarantee<br />

confidentiality with respect to data (if this is<br />

necessary), the role of feedback and how findings<br />

can best be disseminated, the overall timetable<br />

within which the research is to be encompassed,<br />

and finally, whether assistance will be required<br />

in the organization and administration of the<br />

research.<br />

By such planning and foresight, both researchers<br />

and institutions will have a good idea of the<br />

demands likely to be made on both subjects (be<br />

they children or teachers) and organizations. It is<br />

also a good opportunity to anticipate and resolve<br />

likely problems, especially those of a practical kind.<br />

A long, complicated questionnaire, for example,<br />

may place undue demands on the comprehension<br />

skills and attention spans of a particular class<br />

of 13 year olds, or a relatively inexperienced<br />

teacher could feel threatened by sustained research<br />

scrutiny. Once this kind of information has been<br />

sorted out and clarified, researchers will be in a<br />

stronger position to discuss their proposed plans<br />

in an informed, open and frank manner (though<br />

not necessarily too open, as we shall see) and may<br />

thereby more readily gain permission, acceptance<br />

and support. It must be remembered that hosts<br />

will have perceptions of researchers and their<br />

intentions and that these need to be positive.<br />

Researchers can best influence such perceptions by<br />

presenting themselves as competent, trustworthy<br />

and accommodating.<br />

Once this preliminary information has been<br />

collected, researchers are duly prepared for<br />

the next stage: making actual contact in<br />

person, perhaps after an introductory letter, with<br />

appropriate people in the organization with a view<br />

to negotiating access. If the research is universitybased,<br />

they will have the support of their university<br />

and supervisor. Festinger and Katz (1966) consider<br />

that there is real economy in going to the very<br />

top of the organization or system in question to<br />

obtain assent and cooperation. This is particularly<br />

so where the structure is clearly hierarchical and<br />

where lower levels are always dependent on their<br />

superiors. They consider it likely that the nature

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