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PROCEDURES FOR ACTION <strong>RESEARCH</strong> 309<br />

which you are living your educational values.<br />

(italics in original)<br />

It is clear from this list that action research is a<br />

blend of practical and theoretical concerns; it is<br />

both action and research.<br />

In conducting action research the participants<br />

can be both methodologically eclectic and<br />

can use a variety of instruments for data<br />

collection: questionnaires, diaries, interviews,<br />

case studies, observational data, experimental<br />

design, field notes, photography, audio and video<br />

recording, sociometry, rating scales, biographies<br />

and accounts, documents and records, in short<br />

the full gamut of techniques (for a discussion of<br />

these see Hopkins 1985; McKernan 1991; see also<br />

Chapters 7–21 in our own bo<strong>ok</strong> here).<br />

Additionally a useful way of managing to gain<br />

afocuswithinagroupofactionresearchersis<br />

through the use of Nominal Group Technique<br />

(Morrison 1993). The administration is straightforward<br />

and is useful for gathering information in<br />

asingleinstance.Inthisapproachonemember<br />

of the group provides the group with a series of<br />

questions, statements or issues. A four-stage model<br />

can be adopted:<br />

1 A short time is provided for individuals to<br />

write down without interruption or discussion<br />

with anybody else their own answers, views,<br />

reflections and opinions in response to<br />

questions/statements/issues provided by the<br />

group leader (e.g. problems of teaching or<br />

organizing such-and-such, or an identification<br />

of issues in the organization of a piece of the<br />

curriculum etc.).<br />

2 The responses are entered onto a sheet<br />

of paper which is then displayed for<br />

others to view. The leader invites individual<br />

comments on the displayed responses to<br />

the questions/statements/issue, but no group<br />

discussion, i.e. the data collection is still at<br />

an individual level, and then notes these<br />

comments on the display sheet on which the<br />

responses have been collected. The process of<br />

inviting individual comments/contributions<br />

which are then displayed for everyone to<br />

see is repeated until no more comments are<br />

received.<br />

3 At this point the leader asks the respondents<br />

to identify clusters of displayed comments and<br />

responses, i.e. to put some structure, order and<br />

priority into the displayed items. It is here<br />

that control of proceedings moves from the<br />

leader to the participants. A group discussion<br />

takes place since a process of clarification of<br />

meanings and organizing issues and responses<br />

into coherent and cohesive bundles is required<br />

which then moves to the identification of<br />

priorities.<br />

4 Finally the leader invites any further<br />

group discussion about the material and its<br />

organization.<br />

The process of the Nominal Group Technique enables<br />

individual responses to be included within a<br />

group response, i.e. the individual’s contribution to<br />

the group delineation of significant issues is maintained.<br />

This technique is very useful in gathering<br />

data from individuals and putting them into some<br />

order which is shared by the group (and action<br />

research is largely, though not exclusively, a group<br />

matter), e.g. of priority, of similarity and difference,<br />

of generality and specificity. It also enables<br />

individual disagreements to be registered and to be<br />

built into the group responses and identification<br />

of significant issues to emerge. Further, it gives<br />

equal status to all respondents in the situation,<br />

for example, the voice of the new entrant to the<br />

teaching profession is given equal consideration<br />

to the voice of the headteacher of several years’<br />

experience. The attraction of this process is that it<br />

balances writing with discussion, a divergent phase<br />

with a convergent phase, space for individual comments<br />

and contributions to group interaction. It<br />

is a useful device for developing collegiality. All<br />

participants have a voice and are heard.<br />

The written partner to the Nominal Group<br />

Technique is the Delphi technique. This has the<br />

advantage that it does not require participants to<br />

meet together as a whole group. This is particularly<br />

useful in institutions where time is precious and<br />

where it is difficult to arrange a whole group<br />

meeting. The process of data collection resembles<br />

Chapter 14

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