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NATURALISTIC AND PARTICIPANT OBSERVATION 407<br />

reflections on the methods used in the<br />

observations and data collection and analysis<br />

ethical issues, tensions, problems and dilemmas<br />

the reactions of the observer to what has been<br />

observed and recorded – attitude, emotion,<br />

analysis etc.<br />

points of clarification that have been and/or<br />

need to be made<br />

possible lines of further inquiry.<br />

Lincoln and Guba (1985: 327) indicate three<br />

main types of item that might be included in<br />

ajournal:<br />

<br />

<br />

<br />

adailyschedule,includingpracticalmatters<br />

(e.g. logistics)<br />

apersonaldiary,forreflection,speculationand<br />

catharsis<br />

notes on and a log of methodology.<br />

In deciding on what to focus, Wilkinson (2000:<br />

228) suggests an important distinction between<br />

observing molecular and molar units of behaviour.<br />

Small units of behaviour are molecular, for<br />

example gestures, non-verbal behaviour, short<br />

actions, short phrases of a conversation. While<br />

these yield very specific data, they risk being<br />

taken out of context, such that their meanings<br />

and, thereby, their validity, are reduced. By<br />

contrast, the molar approach deals in large units<br />

of behaviour, the size of which is determined by<br />

the theoretical interests of the researcher. The<br />

researcher must ensure that the units of focus are<br />

valid indicators of the issues of concern to the<br />

researcher.<br />

From all this we suggest that the data should<br />

be comprehensive enough to enable the reader<br />

to reproduce the analysis that was performed. It<br />

should focus on the observable and make explicit<br />

the inferential, and that the construction of<br />

abstractions and generalizations might commence<br />

early but should not starve the researcher of novel<br />

channels of inquiry (Sacks 1992).<br />

Observations include both oral and visual data.<br />

In addition to the observer writing down details<br />

in field notes, a powerful recording device is<br />

through audio-visual recording (Erickson 1992:<br />

209–10). Comprehensive audio-visual recording<br />

can overcome the partialness of the observer’s<br />

view of a single event and can overcome the<br />

tendency towards recording only the frequently<br />

occurring events. Audio-visual data collection<br />

has the capacity for completeness of analysis<br />

and comprehensiveness of material, reducing<br />

the dependence on prior interpretations by the<br />

researcher. Of course, one has to be cautious<br />

here, for installing video cameras might create<br />

the problem of reactivity. If fixed they might be<br />

as selective as participant observers, and even<br />

if movable, they might still be highly selective<br />

(Morrison 1993: 91).<br />

The context of observation is important<br />

(Silverman 1993: 146). Indeed Spradley (1979)<br />

and Kirk and Miller (1986) suggest that observers<br />

should keep four sets of observational data to<br />

include:<br />

<br />

<br />

<br />

<br />

notes made in situ<br />

expanded notes that are made as soon as<br />

possible after the initial observations<br />

journal notes to record issues, ideas, difficulties<br />

etc. that arise during the fieldwork<br />

a developing, tentative running record of<br />

ongoing analysis and interpretation.<br />

The intention here is to introduce some<br />

systematization into observations in order to<br />

increase their reliability. In this respect Silverman<br />

(1993) reminds us of the important distinction<br />

between etic and emic analysis. Etic analysis uses the<br />

conceptual framework of the researcher, while emic<br />

approaches use the conceptual frameworks of those<br />

being researched. Structured observation uses etic<br />

approaches, with predefined frameworks that are<br />

adhered to unswervingly, while emic approaches sit<br />

comfortably within qualitative approaches, where<br />

the definitions of the situations are captured<br />

through the eyes of the observed.<br />

Participant observation studies are not without<br />

their critics. The accounts that typically emerge<br />

from participant observations echo the criticisms<br />

of qualitative data outlined earlier, being described<br />

as subjective, biased, impressionistic, idiosyncratic<br />

and lacking in the precise quantifiable measures<br />

that are the hallmark of survey research and<br />

experimentation. While it is probably true that<br />

Chapter 18

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