Index of Paper Presentations for the Parallel Sessions - Academy of ...

Greenberg, M. S., & Bar-Tal, D. (1976). Indebtedness as a motive for acquisition of "helpful" information.Representative Research in Social Psychology, 7, 19-27.Greenberg, M. S., & Frisch, D. M. (1972). Effect of intentionality on willingness to reciprocate favor.Journal of Experimental Social Psychology, 8, 99-111.Greenberg, M. S., & Saxe, L. (1975). Importance of locus of help initiation and type of outcome asdeterminants of reactions to another's help attempt. Social Behavior and Personality, 3(101-110).Greenberg, M. S., & Shapiro, S. P. (1971). Indebtedness: An adverse aspect of asking for and receivinghelp. Sociometry, 34, 290-301.Grossman, M., & Wood, W. (1993). Sex differences in intensity of emotional experience. Journal ofPersonality and Social Psychology, 65, 1010–1022.Gwinner. Kevin P. Dwayne D. Gremler. and Mary Jo Bitner (1998), "Relational Benefits in Servicesindustries; The Customer's Perspective," Journal of Academy of Marketing- Science. 26 (2), 101 -114.Hakansson, Hakan, Ivan J. Snehota. 2000. The IMP perspective. J. N. Sheth, A. Parvatiyar, eds. TheHandbook of Relationship Marketing. Sage Publications, Thousand Oaks, CA.Hibbard, Jonathan D., Frederic F. Brunel, Rajiv P. Dant, and Dawn Iacobucci (2001), ―Does RelationshipMarketing Age Well?‖ Business Strategy Review, 12 (4), 29–35.Hsu, C. (2007), The Relationship among Service Quality, Perceived Value, Customer Satisfaction andBehavioural Intentions: An Empirical Study of Online Shopping, MBA Thesis, National Cheng KungUniversity.Jeffrey, S. A. (2002) Non Monetary incentives and motivation: Is Hawaii better than case? Working paper,University of Chicago, Graduate School of Business, Chicago, II.Keating, B., Rugimbana, R. and Quazi, A. (2003), ―Differentiating between Service Quality andRelationship Quality in Cyberspace‖, Managing Service Quality, Vol. 13, No. 3, pp. 217-232.Kelly, J. R., & Hutson, S. L. (1999). Gender-feelings stereotypes are context specific. Sex Roles, 40, 107–120.Kenny, D. A. (1998). SEM Multiple Factors. http:// davidkenny.net/cm/mfactor.html accessed on 11nov,2011.Kolyesnikova, Natalia and Tim H. Dodd (2008), ―Effects of Winery Visitor Group Size on Gratitude andObligation,‖ Journal of Travel Research, (January 14), 1–9.Kolyesnikova, N.; Tim, H.; James, D.; and Wico, B. (2009). Gender as a moderator of reciprocalconsumer behaviour. Journal of Consumer Marketing, 26 (3), 200-213.Komter, A. E. (2004). Gratitude and Gift Exchange, in The psychology of gratitude, Robert A. Emmonsand Michael E. McCullough eds. New York:195-213 Oxford University Press, .Kunda, Z. (1990). The case for motivated reasoning. Psychological Bulletin, 108, 480-498.Luthans, F.; & Stajkovic, A. D. (2000). Provide recognition for performance improvement. In E. A. Locke(Ed). Principles of Organizational Behaviour:166-180. Oxford, England. Blackwell.