Index of Paper Presentations for the Parallel Sessions - Academy of ...

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Measurement resultsTwo alternative models have been tested. Model 1 (direct effects model) tests hypotheses with onesample (n=312). For Model 2 (the two-group model solution) the level of product innovativeness (high;low) was used to divide sample into two groups. Models 1 and 2 support most of formulated hypotheses,but results indicate substantial differences between high and low product innovativeness groups. Thechoice of product innovation strategy thus results in different role of market orientation subdimensions, aswell as the role of two product offering dimensions – platform and solution innovation.The results of analysis in the context of transition economy are thus providing a new angle topreviously confirmed results on the way MO and innovative capabilities engage and create an effect onfirm performance. The next steps of the model development are going to include moderating effects offirm size and industry to check for robustness of the results.ReferencesAkimova, I. (2000). Development of market orientation and competitiveness of Ukrainian firms.European Journal of Marketing, 34 (9/10): 1128 – 1148.Berthon, P., Hulbert, J.M. & Pitt, L.F. (1999). To serve or to create? Strategic orientations towardcustomers and innovation. California Management Review, 42 (1): 37-56.Berthon, O., Hulbert, J.M. & Pitt, L. (2004). Innovation or customer orientation? An empiricalinvestigation. European Journal of Marketing, 38 (9/10): 1065-1090.Greenley, G.E. (1995). Market orientation and company performance: Empirical evidence from UKcompanies. British Journal of Management, 6: 1-13.Grinstein, A. (2008). The effect of market orientation and its components on innovation consequences: ameta-analysis. Journal of the Academy of Marketing Science, 36: 166-173.Han, J.K., Kim, N. & Srivastava, R.K. (1999). Market orientation and organizational performance: Isinnovation a missing link? Journal of Marketing, 62: 30–45.Human, G.J.P. & Naude, P. (2010). Relationship and innovation orientation in a business-to-businesscontext. South African Journal of Business Management, 41 (4): 15-26.Kaartemo, V. (2009). Russian innovation system in international comparison – the BRIC countries infocus, Electronic Publications of Pan-European Institute, 22/2009.Luecke, R. & R. Katz. (2003). Managing Creativity and Innovation. Boston, MA: Harvard BusinessSchool Press.
Morgan, R.E. & Berthon, P. (2008). Market orientation, generative learning, innovation strategy andbusiness performance inter-relationships in bioscience firms. Journal of Management Studies, 45 (8):1329-1353.Narver J.C. & Slater S.F. (1990). The Effect of a Market Orientation on Business Profitability. Journal ofMarketing, (October), pp. 20-35.Paladino, A. (2007). Investigating the drivers of innovation and new product success: A comparison ofstrategic orientations. Journal of Product Innovation Management, 24: 534-553.Pittaway, L., Robertson, M., Munir, K., Denyer, D., & Neely, A. (2004). Networking and innovation: asystematic review of evidence. International Journal of Management Reviews, 5/6: 137-68.Roud, V. (2007). Firm-level research on innovation and productivity: Russian experience. MEIDE papers,10 p.Sawney, M. & J. Chen. (2009). Defining and Measuring Business Innovation: The Innovation Radar.Working Paper.Venkatraman, N. (1989). Strategic orientation of business enterprises: The construct, dimensionality andmeasurement. Management Science, 35 (August): 942-962.Vorhies, D.W. & Harker, M. (2000). The capabilities and performance advantages of market-driven firms:An empirical investigation. Australian Journal of Management, 25 (2): 145-171.Walker, S.G. (2004). Innovation and Organizational Performance: Evidence and a Research Agenda.Advanced Institute of Management Research Working Paper Series, 002, June. Advanced Institute ofManagement Research, London.Heiner Evanschitzky, Florian V. Wangenheim, David M. Woisetschläger. Service & solution innovation:Overview and research agenda Industrial Marketing Management, Volume 40, Issue 5, July 2011, Pages657-660.Sato, C.E.Y. (2009). Capabilities development and platform strategy in integrated solutions: the case ofBT Global Services, Proceedings, Druid Summer Conference 2009, 29 p.
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Proceedings2012 ACADEMY OFINDIAN MA
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Anna-Lena Ackfeldt and *Neeru Malho
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A few studies have explored audienc
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Referring to Table II, data also re
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Table I.Descriptive statisticsMean
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Developing a Conceptual Framework f
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1. IntroductionLuxury has its origi
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Figure 1: Dimensions that different
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(India and China to spur luxury gro
Page 20 and 21: (―Premium Brands Luxuriate in Chi
Page 22 and 23: use of these forms of money for lux
Page 24 and 25: the latest additions to the brands
Page 26 and 27: Western individualism (Ramamoorthy,
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Page 30 and 31: It may be stated that the different
Page 32 and 33: ―JWT releases first ever study on
Page 34 and 35: Wiedmann, K. P., Hennings, N. and S
Page 36 and 37: (Source: TRAI)India is the second l
Page 38 and 39: suggested that benchmarking of the
Page 40 and 41: Kapoor 1 reported that business sub
Page 42 and 43: The parameters for which the respon
Page 44 and 45: Four factors were extracted, togeth
Page 46 and 47: DiscussionThe key insights from the
Page 48 and 49: eturn on marketing investment. Reta
Page 50 and 51: What is Proximity marketing?Proximi
Page 52 and 53: Conjoint AnalysisFor identifying di
Page 54 and 55: Government service/ retail organiza
Page 56 and 57: Local franchisees too prefer the re
Page 58: Adoption of alternate Technologies-
Page 63 and 64: ooth_campaign.htmlMcGovern, G.J., C
Page 65 and 66: Smirnova Maria, 0079217505094, smir
Page 67 and 68: strategy, the less might be importa
Page 69: CustomerorientationH1aPlatforminnov
Page 73 and 74: judged. On the other hand, Brand (1
Page 75 and 76: hairstyles are ‗Afro-centric‘ o
Page 77 and 78: METHODSubjectsConvenience sampling
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Page 82 and 83: When asked to state their reasons f
Page 84 and 85: The third most predominant reason f
Page 86 and 87: Khumalo, N.P., Jessop, S., Gumedze,
Page 88 and 89: that influence the diffusion of gra
Page 90: future studies. Perry (1998) has br
Page 93 and 94: acquired during times of a bad catc
Page 95 and 96: innovation. The adopter might be in
Page 97 and 98: availability to the adopter, (2) la
Page 99 and 100: affective responses through nonverb
Page 101 and 102: Researchers acknowledge that advert
Page 103 and 104: markets as a form of sexual appeal
Page 105 and 106: constant, sexual illustrations had
Page 107 and 108: Table 2Categories and Proposed Cate
Page 109 and 110: construct Definition Examples of PV
Page 111 and 112: of understanding the type of persua
Page 113 and 114: Hovland, R., MacMahan, C., Lee, G.,
Page 115 and 116: Role of Gratitude and Obligation in
Page 117 and 118: obligation. Therefore, it is impera
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fulfilment of their desire for reco
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intentional, it has incurred some c
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This study is intending to use surv
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Cannon, Joseph P., Ravi S. Achrol,
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Martin, C. A. & Bush, A. J. (2000).
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Can we manage the influence of role
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Affective commitment (AC) refers to
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transactional theory,we draw upon t
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RESULTSConsistent with prior resear
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empowerment are perceived to be hig
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Agarwal, Sanjeev and Sridhar N. Ram
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Meyer, John P. and Natalie J. Allen
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TABLE 1CORRELATIONS FOR THE CONSTRU
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&Prof Geoff Bick(E: geoff.bick@gsb.
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and Reinartz, 2006) and sales (Ahea
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The discourse on CRM has made a tre
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These studies demonstrate that impl
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3. Conceptual frameworkThis section
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This approach is fully supported by
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The table below presents the verbat
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given by respondents are given in t
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With regards toinstitutional factor
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REFERENCESAhearne, M., Rapp, A., Ma
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(5), pp.485-508Gupta, S., Lehmann,
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RIA Policy Brief N.1, pp1-4.Scott,
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In order to understand individual c
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Research DesignResource based view
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Frank H.A. and D‘Souza J. (2004),
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Yang Q., Mudambi R. and Meyer K.E.
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INTRODUCTIONPeople in various parts
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More importantly, environmental con
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However, a number of studies have i
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pro-environmental behaviour.ANTECED
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Role of family is particularly rele
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was further revealed that though co
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This paper provides comprehensive f
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Lepisto, L. R. (1974). An Empirical
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Zimmer, M., Stafford, T. F., and St
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HypothesesCSP and Brand Equity: Ins
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Rural Penetration of Life Insurance
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life) held by an Indian consumer is
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the state of Andhra Pradesh, micro
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The data wascollected from the agen
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The percentage of ULIP business to
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public sector LIC has many satellit
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Significance of t-test is less than
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Significance of t-test is less than
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Physical presence of at least satel
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Examining the association between G
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Cross-tab analysis of economic gree
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Holbrook, M. B. (1986). Emotion in
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Model 2 - Formative Second Order Fa
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We used a 2-step structural equatio
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Measurement Model Misspecification
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DR. RAJNISH JAINAssociate Professor
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Modern retailing is aimed at facili
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and further reported that mood, inv
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strong feelings of pleasures from s
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Scale Development: Scientific proce
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Confirmatory Factor Analysis: Explo
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DISCUSSION
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Retail customer experience is a ref
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Diep, V. and Sweeny, V. (2008), ―
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Sandstorm, S., Edvardsson, B., Kris
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2. LITERATURE REVIEW2.1. Competing
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customer satisfaction (Bolton 1998,
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To account for common method varian
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elevant in emerging markets, it als
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other distribution systems, who (c)
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Deighton 2009) from the marketer to
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some of the leading academic resear
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Schultz, D., and Charles Patti (200
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Coping With Service Failure: The mo
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stress. Secondary appraisal relates
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Prior studies have extensively stud
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the disparaging effects of service
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students were recruited from variou
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Main effects of brand reputationRes
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The main objective of this study wa
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customers reason out the potential
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There are several limitations to th
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Smith, A. K., Bolton, R. N., & Wagn
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QuickTime and adecompressorare need
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Brand Communities on Social Network
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The social networking site revoluti
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strategy due to its impact brand tr
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Cova, B., & Pace, S. (2006). Brand
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Spectator-Based Brand Equity and In
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(www.gallup.com) in mid 2009, it wa
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Team-branding, thus, becomes an imp
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students. These items were measured
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Gladden, J.M. and Funk, D.C. (2002)
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Impact of Sensory Branding on Consu
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were selected by the consumers with
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Reaction to Advertisements and Bran
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„service‟ as ―an act or perfo
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proposed attributes that customers
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There are some limitations inherent
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SERQUAL Scale‖, Journal of Retail
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capabilities for stakeholder engage
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arrived at a consensus. Independent
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different levels of government to p
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NGOs and CBOs. In addition, the cor
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the information generated at each l
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A nation‘s capacity embodies the
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―…there is a lot of good work b
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manifested in many forms. Following
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Grindle, M. 1996. Challenging the S
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impacts of message concreteness in
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2004; Lee, Keller, and Sternthal 20
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Second, to examine the manipulation
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The message concreteness manipulati
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instructions) to different kinds of
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Processing: Review and Extensions,
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May, 2012a. Lillian L. Cheng, Cheng
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senses from experiences. It is a ba
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Acceptability and the Type of Infor
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IntroductionRetail banking is an es
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servicescape of retail banks in Sin
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specific aspects of service environ
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commenting in 1970 that ―For bran
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well as NSSM theory leaves signific
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experience inside the servicescape
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Several observational visits were p
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spending your time there. I don‘t
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‗Our bank is located in the centr
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That servicescape can be utilized s
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McGivern, Y. (2006). The Practice o
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