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Index of Paper Presentations for the Parallel Sessions - Academy of ...

Index of Paper Presentations for the Parallel Sessions - Academy of ...

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innovation. The adopter might be influenced by social hurdles that will restrict him from adopting aninnovation; even after being completely satisfied with <strong>the</strong> need fulfilling capacity <strong>of</strong> <strong>the</strong> innovation.The marketing challenge in <strong>the</strong> area <strong>of</strong> financial resource unavailability with <strong>the</strong> adopter is multifold. Thebelow points summarize <strong>the</strong> same.• Need to ensure <strong>the</strong> availability <strong>of</strong> financial resources with <strong>the</strong> adopter.• Need to understand and establish <strong>the</strong> role <strong>of</strong> social norms and networks, which influence <strong>the</strong> adopter inhis decision making.• Marketing research has to incorporate and establish a generalized set <strong>of</strong> factors that represent <strong>the</strong>grassroot innovation adopter. This would require <strong>the</strong> changing <strong>of</strong> earlier understood nature <strong>of</strong> <strong>the</strong> adopter;as being classified only on <strong>the</strong> basis <strong>of</strong> innovativeness coefficients.Communication is ano<strong>the</strong>r major concern <strong>for</strong> <strong>the</strong> marketer in <strong>the</strong> diffusion <strong>of</strong> grassroot innovations. In <strong>the</strong>case <strong>of</strong> <strong>the</strong> diffusion <strong>of</strong> <strong>the</strong> diesel based marine engine, <strong>the</strong> communication was only through WOM. Thisis <strong>the</strong> case in many emerging markets, especially <strong>the</strong> rural markets in India. One might argue that <strong>the</strong>collectivist societies in India, with good network effects, would have a high level <strong>of</strong> WOMcommunications; thus, this concern being invalid. In <strong>the</strong> case study <strong>the</strong> innovation was a potential product<strong>for</strong> all <strong>the</strong> coastal states in India, but due to <strong>the</strong> regional differences, <strong>the</strong>se innovations die down within afew settled communities. There are numerous similar examples in <strong>the</strong> National Innovation Foundation(NIF) libraries. The challenge <strong>of</strong> marketing here is to understand <strong>the</strong> required communication strategies toleverage on <strong>the</strong> WOM availability and ensure that <strong>the</strong> word keeps spreading.Challenges <strong>of</strong> <strong>the</strong> innovatorAny classic textbook <strong>of</strong> marketing will provide details on what <strong>the</strong> marketing strategy should be whenintroducing a new product. The role <strong>of</strong> communication, <strong>the</strong> role <strong>of</strong> promotions, <strong>the</strong> distribution mechanismand o<strong>the</strong>r aspects <strong>of</strong> how to manage <strong>the</strong> market have all been spoken time and again in <strong>the</strong> marketingliterature. But, does this work <strong>for</strong> <strong>the</strong> innovator turned entrepreneur at <strong>the</strong> grassroot? The characteristic <strong>of</strong>an innovator at <strong>the</strong> grassroot is mostly a combination <strong>of</strong> low marketing budgets, unavailability <strong>of</strong>marketing expertise and concerns <strong>of</strong> survival. It would not be difficult <strong>for</strong> one to imagine <strong>the</strong> case when<strong>the</strong> innovator keeps <strong>the</strong> innovation to him and does not consider diffusing it into <strong>the</strong> market. Themarketing challenge here is to ensure that <strong>the</strong> innovator brings <strong>the</strong> product to <strong>the</strong> market and gets aid toget it diffused.Marketing must address this challenge by adopting an institutional setting. Marketing challenges that needto be addressed include;• To ensure that <strong>the</strong> innovator has <strong>the</strong> required set <strong>of</strong> resources to avail <strong>the</strong> market opportunity.• To enable <strong>the</strong> innovator with <strong>the</strong> marketing expertise that would enable him to ensure <strong>the</strong> marketingstrategy‘s successful implementation• Motivate <strong>the</strong> innovator to take <strong>the</strong> product to market• Marketing research has to ensure <strong>the</strong>orizing custom marketing activities plan <strong>for</strong> <strong>the</strong>grassroot environments and emerging markets.The view that marketing must incorporate here is that <strong>the</strong> innovator has to be empowered to take <strong>the</strong>product to market with ease. The roles <strong>of</strong> institutions have to be highlighted in <strong>the</strong> <strong>the</strong>orizing <strong>of</strong> <strong>the</strong>marketing functionThe diffusion challengesThe challenges with <strong>the</strong> diffusion <strong>of</strong> <strong>the</strong> products are important in emerging markets, so as in any o<strong>the</strong>rmarket. But, in <strong>the</strong> emerging market context <strong>the</strong> importance <strong>of</strong> understanding <strong>the</strong> source <strong>of</strong> diffusionbecomes important. The network effects <strong>of</strong> <strong>the</strong> market may have a pull <strong>for</strong> <strong>the</strong> product due to its extreme

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