Index of Paper Presentations for the Parallel Sessions - Academy of ...
Index of Paper Presentations for the Parallel Sessions - Academy of ...
Index of Paper Presentations for the Parallel Sessions - Academy of ...
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For our research purpose, <strong>the</strong> scope was limited to cricket as a sport. Even in cricket, Indian Premier League (IPL)was strategically chosen <strong>for</strong> <strong>the</strong> study. Indian Premier League, having <strong>the</strong> most interesting franchisees that <strong>the</strong> worldhas seen recently, provides marketers with seemingly endless marketing opportunities. It is <strong>the</strong> only sporting event inIndia to catch <strong>the</strong> attention <strong>of</strong> <strong>the</strong> people and corporate houses to a greater extent. People are seeing internationalcelebrity players drafted into city-based franchises and playing with Indian players and it is thus greatlyacknowledged by <strong>the</strong> people. So, <strong>the</strong> application <strong>of</strong> <strong>the</strong> concept <strong>of</strong> brand-equity to <strong>the</strong> teams <strong>of</strong> <strong>the</strong> Indian PremierLeague is justified.In <strong>the</strong> first phase <strong>of</strong> <strong>the</strong> research a pilot study was conducted and data was collected from 210 respondents agedbetween 12 to 55 years having awareness about IPL and who watch IPL matches on television. The main purpose <strong>of</strong>this pilot study was to select a team out <strong>of</strong> <strong>the</strong> various teams <strong>of</strong> IPL. The respondents were asked to recall threeteams playing in <strong>the</strong> IPL. Mumbai Indians followed by Chennai Super Kings were found to be <strong>the</strong> top two recalledteams <strong>of</strong> <strong>the</strong> IPL respectively. The decision to select Mumbai Indians was arrived at after finding that MumbaiIndians was <strong>the</strong> most recalled team with 67 (30.5 %) respondents followed by Chennai Super Kings with 49 (22.2%) respondents.SampleHaving considered that <strong>the</strong> youth comprises <strong>the</strong> major target customers <strong>for</strong> sport organizations and <strong>for</strong> sport relatedconsumption (Dickson et al., 2004), <strong>the</strong> target population was defined as <strong>the</strong> university and college students andemployees who watch Indian Premier League on television and are aware <strong>of</strong> <strong>the</strong> teams playing in Indian PremierLeague. This group <strong>of</strong> youth is willing to spend more time watching sports on television, thus, representing <strong>the</strong> mostimportant segment <strong>for</strong> <strong>the</strong> sports team(s). Questionnaires were distributed to 430 university and college students inJammu having interest in IPL and were asked to fill <strong>the</strong> questionnaire. The participation <strong>of</strong> <strong>the</strong> students was entirelyvoluntary. Two hundred <strong>for</strong>ty (240) questionnaires were returned and after data screening, and omitting outliers, 220were kept <strong>for</strong> data analysis, <strong>for</strong> a response rate <strong>of</strong> 51.2%.Instrument and MeasuresThe spectator based brand equity model (SBBE) <strong>of</strong> Ross, Russell and Bang (2008) was used <strong>for</strong> validation andmeasuring <strong>the</strong> brand equity <strong>of</strong> Mumbai Indians. For making <strong>the</strong> SBBE model more suited <strong>for</strong> television viewers, itwas subjected to minor modifications. For this purpose, a qualitative study was conducted in <strong>the</strong> second phase <strong>of</strong> <strong>the</strong>research <strong>for</strong> identifying appropriate associations <strong>of</strong> peoples with respect to IPL. Data was collected from 40respondents through online survey and personal interview to find out different associations regarding <strong>the</strong> teamsplaying in IPL. It was observed that most <strong>of</strong> <strong>the</strong> associations were covered in <strong>the</strong> SBBE model but none <strong>of</strong> <strong>the</strong>respondent talked about team concessions and stadiums as <strong>the</strong> appropriate associations. The concessions andstadium/home constructs were <strong>the</strong>n removed from <strong>the</strong> original model as we believed both <strong>the</strong>se constructs will beirrelevant <strong>for</strong> <strong>the</strong> viewers watching <strong>the</strong> sport on television. It was also observed during <strong>the</strong> qualitative study thatpeople also associate a team with its sponsor(s) and celebrity player(s).The model which was finally tested in context <strong>of</strong> television viewers, thus, consisted <strong>of</strong> two second order latentvariables as brand awareness and brand associations. The brand awareness construct consisted <strong>of</strong> two latent variablesas team identification (4 items) and team internalization (3 items). The brand association construct consisted <strong>of</strong> eightlatent variables as brand mark (3 items), team history (3 items), team success (3 items), non-player personnel (3items), team rivalry (3 items), team commitment (3 items), organizational attributes (2 items) and socialization (3items).A 33-item questionnaire was drafted to measure <strong>the</strong> brand-equity construct <strong>of</strong> Mumbai Indians using <strong>the</strong> modifiedSBBE model. Initial 30-items in <strong>the</strong> questionnaire were used <strong>for</strong> <strong>the</strong> validation <strong>of</strong> <strong>the</strong> SBBE model. In addition to <strong>the</strong>30-items, extra 3-items were included in <strong>the</strong> questionnaire to measure <strong>the</strong> brand associations with respect to <strong>the</strong>sponsor(s) and celebrity player(s) as observed during <strong>the</strong> qualitative study. The questionnaire also includeddemographic in<strong>for</strong>mation and some multiple choice questions <strong>for</strong> assessing <strong>the</strong> in<strong>for</strong>mation processing habits <strong>of</strong> <strong>the</strong>respondents, frequency <strong>of</strong> watching IPL matches and most importantly <strong>the</strong>ir main reason <strong>for</strong> watching IPL. Thequestionnaire was pretested with a small sample <strong>of</strong> 30 respondents to look <strong>for</strong> any error or loop hole. After somemore modifications a final questionnaire was devised in English language as it is known to <strong>the</strong> university and college