Index of Paper Presentations for the Parallel Sessions - Academy of ...

ACNCACNCFIGURE 1ILLUSTRATIVE PLOTS OF THE INTERACTION BETWEEN EMPOWERMENT AND ROLE AMBIGUITYON AC AND NCL o wE m p o w e rm e n tL o wE m p o w e rm e n tHig hE m p o w e rm e n tHig hE m p o w e rm e n tL o w R o le a m b ig u ityHig h R o le a m b ig u ityL o w R o le a m b ig u ityHig h R o le a m b ig u ityFIGURE 2ILLUSTRATIVE PLOTS OF THE INTERACTION BETWEEN PROFESSIONAL DEVELOPMENT AND ROLECONFLICT ON AC AND NCL o wP ro f e s s io n a ld e v e lo p e m e n tL o wP ro f e s s io n a ld e v e lo p m e n tHig hP ro f e s s io n a ld e v e lo p e m e n tHig hP ro f e s s io n a ld e v e lo p m e n tL o w R o le c o n f lic tHig h R o le c o n f lic tL o w R o le c o n f lic tHig h R o le c o n f lic tLessons from Implementing CRM in an Emerging market: A case study of a mobile telephony company inSouth AfricaNathalie Chinje(E: nath@upbeat.co.za; C:+27832183300)PhD student, Graduate ResearcherWits Business School, Johannesburg, South Africa