Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

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Ipswitch WhatsUp Gold User Guide To stop or restart the Flow Collector through the WhatsUp Services Controller: 1 Go to the WhatsUp Services Controller dialog. From the console, select Tools > Services Manager. The WhatsUp Services Controller dialog appears. - or - From the the Programs menu, click Ipswitch WhatsUp Gold > Utilities > Service Manager. The WhatsUp Services Controller dialog appears. 2 In the WhatsUp Services Controller, select Flow Collector. 3 Click Stop or Restart. Backing up and restoring the Flow Monitor databases You can use the WhatsUp Gold database utilities to back up and restore the WhatsUp Flow Monitor database and archive database. Caution: Make sure that the Discovery Console in the WhatsUp Gold console application is closed and make sure all users are logged out of the WhatsUp Gold web interface before running a database restore. Running the Discovery Console or having users logged in to the WhatsUp Gold web interface while running a database restore could cause the database restore to fail. To access the database utilities: From the WhatsUp Gold console main menu, select Tools > Database Utilities. Using the database backup and restore backup utility for Flow Monitor You can back up your complete Flow Monitor SQL Server database and archive database to any mapped directory you have on your network. Database backups are saved as .bak files and can be restored at any time. Restoring a .bak file overwrites your current database with the data in a .bak file. Caution: Make sure that the Discovery Console in the WhatsUp Gold console application is closed and make sure all users are logged out of the WhatsUp Gold web interface before running a database restore. Running the Discovery Console or having users logged in to the WhatsUp Gold web interface while running a database restore could cause the database restore to fail. Important: You can use this feature with any local instance of SQL Server (default databases are named Netflow and NFArchive). This feature does not work with remote databases. Important: You can use this feature with any local instance of SQL Server. This feature does not work with remote databases. 1035
Ipswitch WhatsUp Gold User Guide Important: We strongly suggest that you backup and restore the Netflow database and archive database as a set. When you backup the Netflow database, you should also backup the archive database. Similarly, when you restore the Netflow database, you should restore the archive database to the version that was most recently generated by the Netflow database. If you want to back up the SQL database to a mapped drive, the Logon settings for the SQL Server must have write access to the mapped drive (default database name for Flow Monitor is NETFLOW and the default database name for Flow Monitor archive is NFArchive). To change the SQL database logon settings: 1 Click Start > Control Panel > Administrative Tools > Services, then double-click the SQL Server (NETFLOW or NFArchive) service. The SQL Service Properties dialog appears. 2 Click the Log On tab on the Properties dialog. 3 Change the account logon settings as required. Note: This is a complete backup and restore, so any change that you make after the backup will be overwritten and lost after restoring a backup. To access the Database Utilities Backup and Restore features: From the main menu in the WhatsUp Gold console, select Tools > Database Utilities > Back Up Flow Monitor Current or Archive Database. - or - select Tools > Database Utilities > Restore Flow Monitor Current or Archive Database. Managing users and user rights User accounts and user rights serve two purposes in Flow Monitor: User rights govern who can access Flow Monitor reports from, or add Flow Monitor dashboard reports to, the main WhatsUp Gold web interface. User rights govern who can modify the Flow Monitor configuration. To grant a user the right to view Flow Monitor reports and data: Note: To complete this procedure, you must be logged in as a user who has been granted the Manage Users right in WhatsUp Gold. 1 Select Admin > Manage Users. The Manage Users dialog appears. 2 Select the user to which you want to grant rights to view Flow Monitor reports, then click Edit. The Edit User dialog appears. 1036
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