Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Ensure that any packet loss between the WhatsUp computer and the browser is kept to a
minimum.
Decrease network latency.
Ensure that any latency between the WhatsUp computer and the browser is kept to a
minimum.
Bypass proxy servers.
Web application responsiveness improves if the traffic can pass directly from the web
server to the browser and vice versa. Routing the requests and responses through a proxy
server will result in slower load times for pages.
Note: If you are using IIS as your web server, this counter will not report results.
WhatsUp polling service SQL queries exceed threshold
If the WhatsUp Health Threshold reports that the WhatsUp polling service SQL queries have
exceeded the threshold number, there are several steps you can take to resolve the problem,
dependent on the SQL database you are using.
If you are using the default SQL Express database included with WhatsUp Gold:
Ensure that a full 1 GB of memory is available to the SQL Server process.
Note: SQL Server Express is limited to 1 GB of memory and 1 CPU.
Defragment the SQL Server data directory hard-drive.
If the WhatsUp database file becomes fragmented, this can decrease database
performance. Before defragmenting, you need to stop the WhatsUp services and
applications as well as the SQL Server services to allow defragmentation utilities to
operate on SQL's database files.
Move the WhatsUp Gold database files.
If you have a hard drive on a separate disk from your operating system drive, you can
improve file performance by relocating the WhatsUp database files to this separate hard
drive.
Note: Moving files between different partitions on the same hard drive will not increase file
system performance.
Install a faster hard drive.
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