Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Begin with checking the physical connections of the device to the network and to the
power supply. Check the network cables and power cables.
Check wireless network cards and signal strength.
Check the Device Health log to see whether a single monitor or the entire device is
down. If the device is down, all of the monitors will appear to be down.
Using the Ping monitor, verify that the connection between the device and the
network is up.
If a monitor appears to be down, try restarting the service that the monitor is
watching. To restart a service, you must access the device directly; this cannot be
done through WhatsUp Gold.
Maintaining the Database
You can use the WhatsUp database utilities to back up and restore the database and to
perform database maintenance and troubleshooting. If you have a WhatsUp Gold Flow
Monitor license, you can also back up and restore the Flow Monitor databases via the
WhatsUp database utilities.
To access the database utilities, open the WhatsUp Gold console, then select Tools >
Database Utilities from the main menu.
About the database tools
The database tools let you manage index fragmentation and purge expired data.
952