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Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

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<strong>Ipswitch</strong> <strong>WhatsUp</strong> <strong>Gold</strong> <strong>User</strong> <strong>Guide</strong><br />

To filter by state:<br />

Using the Filter by state list, select the desired item state(s).<br />

To view items in all states, select No Filter.<br />

To view items that have been updated to a specific state, select that state. You can select<br />

Acknowledged, Resolved, or Acknowledged and Resolved.<br />

To filter by date:<br />

Use the date/time picker (on page 602) at the top of the report to select a date range and time<br />

frame.<br />

In the Date range list, many reports also allow you to specify and customize the business<br />

hour report times for reports to display. This allows you to view the network activity only for<br />

specified business hours. The date and time format for the date on this report matches the<br />

format specified in Program Options > Regional set in the <strong>WhatsUp</strong> <strong>Gold</strong> console.<br />

Note: The Business Hours setting is available for group reports only.<br />

Using the Item History report<br />

To access the Item History report, click an item in the first column in the Items Report. The<br />

history of the selected item displays.<br />

The Items report tracks an item through the system from creation to completion.<br />

The report heading displays the item name, the threshold that triggered the item, the<br />

monitored device activity, and the threshold description.<br />

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