Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Using the Traceroute tool
This tool sends out echo requests to a specific device, then traces the path it takes to get to
that IP address or host name. This tool is often used to determine where, on the network, a
data transmission interruption occurs.
Tool results
The results of this request appear in the bottom of the page after the tool has run:
Result. Success or Failure. This is the general result of each hop in the Trace Route
process.
Ping 1/2/3. The tool sends out three ping requests to each hop in the route to the
device. These columns show the round trip time for each of the requests.
Address. The IP address of each device encountered on the path.
Host name. The host name of each device encountered on the path.
To use the Traceroute Tool:
1 Enter or select the appropriate information in the following fields.
Address/Host name. Enter the host name or IP address of the device you want to
trace the route to.
Note: The Trace Route tool supports IPv6 addresses.
Timeout. Enter the amount of time (in milliseconds) for the tool to wait on a response
from the device. The Trace Route fails if this time limit is exceeded.
Max hops. Enter the maximum number of hops you want to limit the route to. It is
generally felt that 32 hops should be enough to find any device on the internet.
2 Click Traceroute to run the test.
Using the Lookup tool
This is a debugging tool that lets you query your Internet domain name system (DNS) server
for information about a domain and its registered hosts. Lookup can show you what happens
when an application on your network uses your DNS server to find the address of a remote
host.
To use the Lookup Tool:
1 Enter or select the appropriate information in the following fields.
Address/Host name. Enter the host name or IP address of the device you want to
trace the route to.
Lookup Type. Select the lookup type from the drop-down list:
A. Look up the host's Internet address from the hostname.
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