Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

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Ipswitch WhatsUp Gold User Guide Viewing data WhatsUp Gold takes several polling cycles to produce meaningful graphs (with a 10 minute poll interval, this may mean a few hours). After enough data is gathered, several reports display this data. By Device. Click the Monitoring tab, click the Interface or Interface Errors & Discards monitor report, and then select a device. By Group. Click the Monitoring tab, click the Interface or Interface Errors & Discards monitor report, and then select a group. System Wide. Use the Top 10 Dashboard to view the top performers in terms of bandwidth utilization across your network. Example: troubleshooting a slow network connection The real-time reporting provided by performance monitors can provide both the raw data and the data trend analysis that can help you isolate network problems. For example, we recently experienced a problem with a network connection between two of our Ipswitch office sites. This example shows how we used Performance Monitors to troubleshoot the slow network connection. Scenario: A developer working in Augusta, GA on an Atlanta-based project complained of a slow network connection between the Augusta and Atlanta offices. He stated it took 40 minutes to check in files to the source library over the T1 connection. The Atlanta office network administrator reacted by completing the following steps: 1 On the WhatsUp Gold web interface, he accessed the Monitoring tab to select the Ping Response Time report. 2 From the Ping Response Time report, he checked the connection from the Atlanta WhatsUp Gold application to the Augusta primary server. The report showed an increased response time beginning at 11:45 a.m. This connection was previously configured with the appropriate Performance Monitors and had accumulated data for several weeks. This data enabled the administrator to accurately narrow down the possible cause of the problem to the primary server connection. He was then able to troubleshoot that specific connection and take steps to fix the slowness issue. To set up this type of monitor for a connection, configure the Ping Latency and Availability monitor on a device located on the other end of the connection. For more information, see Learning about network monitors (on page 641). 269
Ipswitch WhatsUp Gold User Guide Using the Active Script Performance Monitor Active Script Performance Monitors let you write VBScript and JScript to easily poll one or more SNMP or WMI values, perform math or other operations on those values, and graph a single output value. You should only use the Active Script Performance Monitor when you need to perform calculations on the polled values. A variety of Active Script resources are available on the Active Scripts resources page. (http://www.whatsupgold.com/script_library) Note: Please be aware that Ipswitch does not support the custom scripts that you create; only the ability to use them in the Active Script Monitor. For more information, see Extending WhatsUp Gold with scripting (on page 909). 270
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