Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Using Device Properties - Attributes
The Attributes dialog lists information about the associated device, such as contact person,
location, serial number, etc. The first three attributes in the list (Contact, Description, and
Location) are added by WhatsUp Gold when the device is added to the database, either by
the Device Discovery wizard, or through another means.
To add attributes to a device:
1 In the Device List or Map View, right-click a device, then click Properties. The Device
Properties dialog appears.
- or -
From any page where a device is selected using the device picker, click Properties in
the title bar.
2 Click Attributes. The Attributes dialog appears.
3 Use the following options:
Click Add to add a new device attribute. The Add Attribute dialog appears.
Note: When you add or edit an attribute, ensure Attribute name does not contain a space.
For example, use Phone_Number as an attribute name, instead of Phone Number. WhatsUp
Gold returns an 'No Such Attribute' error when an attribute variable such as
%Device.attribute.[attribute_name] is used in a message and the attribute name
contains a space.
Select a device attribute in the list, then click Edit to change the settings.
Select a device attribute in the list, then click Remove to remove it from the list.
4 Enter information in the Attribute name and Attribute value boxes.
5 Click OK to save changes.
Using the DeviceIdentifier attribute
When a Beeper Action fires, it looks for and returns a device attribute called DeviceIdentifier.
You can add this attribute to a device via its Properties (Device Properties > Attributes).
If the Beeper Action does not find the DeviceIdentifier in a device's attributes, WhatsUp Gold
uses the last two octets of the IP address to identify the device. For example, a numeric
message is sent to a beeper when a device returns to the up state after being down:
0-149-238
The first digit is the number configured in the Up, Down, or passive monitor code, the second
two sets of numbers identify the device using the last two octets of the device's IP address.
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