Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
For example, an email action assigned to a router and each of the devices that depend on
that router for their Internet connectivity, would send email notifications not only from
the router, but also from every single connected device, should the router go down.
In a situation like this, it considers using dependencies allowing you to restrict email
notifications to only the router and the critical devices to which it is connected. For more
information, see Dependencies overview (on page 108).
An action can be assigned to a device or to an active or passive monitor.
If you want to be notified if and when any or all of the monitors on a device go down,
assign the action to the device. If you are concerned with specific monitors on a device,
assign the action to the monitor itself. If you assign to both the device and a specific
monitor, both actions fire when the monitor goes down.
Action policies (on page 299) are easier to manage than lists of actions built on a
device.
Whenever possible, use action policies in lieu of configuring multiple actions for one
device.
If the existing WhatsUp Gold device states do not fit your monitoring needs, you can
modify them, or configure new ones.
Consider adding device states for longer periods of downtime, such as creating a Down
at least 60 mins state, and sending an escalated message to show that the device is still
down after an hour.
Web Alarms are only useful if someone is able to hear the notifications.
While Web Alarms are useful in many situations, they are not the most efficient way to
monitor devices and services overnight.
Visual notifications are usually ample enough for most of the devices on your
network.
Unless the device is vital to the daily-operation of your network or business, the color and
shape of each device state easily informs you of current network device status.
You can check on the status of firing alerts via Running Actions. From here, you can
cancel single alerts, or all currently firing alerts.
About the Action Library
The Action Library displays all actions currently configured for use in WhatsUp Gold.
WhatsUp Gold includes five pre-configured actions. These actions display in the Action
Library. As you create new actions, they are added to the Action Library.
To access the Action Library:
From the web interface, click Admin, then click Action Library.
Use the Action Library to configure new or existing action types:
Click New to configure a new action type.
Select an action type, then click Edit to change its configuration.
272